Receptionist (H)

On-Site

Coral Gables, FL

Full time

R100095259

Current Employees:

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The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Receptionist to work at our Lennar location.

Core Job Summary:

The Receptionist welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.

Core Responsibilities:

• Greet patients or family members in a courteous and professional manner in all clinic areas.

• Coordinates all aspects of clinic signing procedures following the standards set by the Department including all guidelines provided by the HIPPA Privacy Office in relation to patient confidentiality and privacy.

• Instructs the patients in all activities that will take place during their visit and acts as a liaison between the registration and medical staff when required.

• Generate and maintain tracking log by recording on site information for every scheduled visit or walk in appt.

• This would include gathering this data upon request of either the Supervisor or Director as needed.

• Review appointments scheduled in UChart to ensure that patients are registered according to appointment time and advise them of any anticipated delays.

• Inform physician/nurses in the clinic when patients arrive late for appointment and re-scheduling may be necessary.

• Assist Registration staff as necessary required.

CORE QUALIFICATIONS

High school diploma or equivalent

Minimum 1 year of relevant experience required

Knowledge, Skills and Attitudes:

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.

• Teamwork: Ability to work collaboratively with others and contribute to a team environment.

• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.

• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.