Dispatcher - JFK Airport

Rate: $23.41 USD per hour

Description

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

Perks of the job:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Vision insurance

• Paid time off

• Growth potential

*Part-time benefits could vary

WHY WORK FOR PRIMEFLIGHT?

• We are committed to being a leading provider of commercial services within the aviation industry

• Our teams focus on maintaining a positive working environment and treating all team members with respect

• With more than 200 locations across the world, we offer opportunities for career progression

• Enjoy a competitive pay scale

ABOUT US

• We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

SUMMARY OVERVIEW

The Dispatcher for Aircraft Cleaning and Wheelchair Services is responsible for efficiently coordinating and managing the deployment of cleaning personnel and wheelchair attendants throughout the airport. This role involves scheduling tasks, ensuring compliance with safety standards, and maintaining clear communication with staff and passengers to provide timely and effective service. The dispatcher plays a crucial role in optimizing resource distribution and response times to ensure smooth operations and a high level of service for both aircraft cleanliness and passenger mobility assistance.

RESPONSIBILITIES

• Coordinate the dispatch of wheelchair and cleaning services throughout the airport

• Manage the scheduling and routing to maximize efficiency ensuring timely completion of tasks

• Track the availability and location of wheelchairs and mobility equipment

• Maintain clear communication and collaboration with airport staff

• Ensure compliance with ADA (Americans with Disabilities Act) guidelines and airport regulations

• Provide training and guidance to Wheelchair Attendants/Aircraft Cleaners on proper handling and safety protocols

• Respond promptly to service requests and emergencies

• Manage scheduling and routing to maximize efficiency

• Track the availability and location of equipment and personnel

• Monitor service quality and passenger satisfaction

• Maintain records and logs of dispatches and services provided

• Oversee maintenance and readiness of equipment

• Develop and implement procedures to improve service delivery

• Exceed PrimeFlight customer service and safety standards

• May be assigned other duties as required

QUALIFICATIONS

• 18 years of age or older

• Eligible to work in the United States

• Must have a valid state-issued driver's license with an acceptable driving record

• 1 year of wheelchair and customer service experience

• Ability to read, write, speak, and understand the English language, to include documents

• Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices

• Effectively communicate both in-person and through electronic means

• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

• Ability to work any day/shift, including holidays, within a 24/7 operation

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 70 pounds

• Position is generally sedentary, sitting for long periods of time

• Prolonged standing and walking in an indoor/outdoor environment as applicable

• Must be able to push, pull

• Must be able to crawl, at times in confined tight spaces

• Must be able to bend, stretch, squat

• Must be able to work at elevated heights

• Exposure to moderate and at times high noise levels

• Exposure to Biohazards and/or Chemicals

• Exposure to outdoor elements

• Be able to hear and respond to the spoken voice and to audible alarms

• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)?

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.