Logistics Associate - Supply Chain Management

Why Mayo Clinic Mayo Clinic is top‑ranked in more specialties than any other care provider according to U.S. News & World Report. Its dedication to patient care extends to investing in competitive compensation and comprehensive benefit plans, helping employees care for themselves and their families. Continuing education and advancement opportunities allow a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre‑Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities This position requires direct involvement with specific departments in support of accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products. Responsibilities include daily activities related to the movement of materials throughout Mayo Clinic with attention to standards for safety, security, and productivity. The role involves significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems, providing support for SCM – Logistics, handling a high volume of incoming requests via phone, mail, and fax from all levels of Mayo Clinic staff, serving as a point of contact from other SCM areas, enlisting appropriate SCM personnel for assistance, and working on special projects as assigned. Utilizes appropriate sources of information from multiple areas to research and resolve problem transactions related to invoices not received and invoices received not invoiced. Researches and resolves specialty transactions derived from verbal or written requests, including researching aged items on proof of delivery, identifying shipping mode, and managing returns. Assists with distribution of medical products and services, including controlled substances and hazardous materials. Utilizes a variety of reports to ensure data integrity in transactions, including special handling instructions, expediting, critical orders, and routine fulfillment. Identifies possible trends causing processing delays and collaborates with affected individuals to implement long‑term solutions. Sustains and complies with a broad range of policies and governmental regulations, assists with projects directed by SCM leadership, and performs other job‑related duties as assigned. Qualifications High School diploma/GED required, with two (2) years of supply chain or business‑related experience. An associate’s degree plus one (1) year of experience is considered equivalent. Requires strong personal computer skills, communication skills, problem solving, continuous improvement, and teaming skills. Serves as a resource on departmental and institutional initiatives; shares knowledge with customers and colleagues. Excellent verbal and written communication skills. Assists with SCM continuous improvement initiatives. Ability to work in a team‑oriented atmosphere. Must be adaptable and flexible in an ever‑changing work environment. Can handle and prioritize tasks simultaneously. Basic understanding of accounting principles. Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service. Ability to manage time to meet required deadlines. Compensation and Schedule Compensation: $20.00 - $23.95 / hour. Full time. Hours: 80. Monday‑Friday 10:00am - 6:30pm; holidays when needed. Weekend schedule: Weekends as needed. International assignment: No. Benefits Eligible: Yes. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. #J-18808-Ljbffr