Customer Service Representative - State Farm Agent Team Member

Jody Brackins - State Farm Agent

Benefits:

Bonus based on performance
Free food & snacks
Paid time off
Training & development
401(k)
Flexible schedule

Join Our Dynamic Team as a Customer Service Representative at Jody Brackins State Farm!

Are you ready to make a meaningful difference every day? At Jody Brackins State Farm, we’re not just offering a job—we’re inviting you to be part of a thriving community where exceptional customer experiences drive everything we do!

About the Role:

As a Customer Service Representative, you’ll be a vital part of our agency’s success. Your attention to detail, outstanding communication skills, strong sense of urgency, and ability to multitask will ensure our clients receive the best service possible. We’re looking for self-motivated, driven individuals licensed in Property & Casualty and Life & Health who are passionate about helping others and eager to grow.

Why Choose Jody Brackins State Farm?

Empowerment & Growth

We believe in promoting from within! If you’re sales-minded and ambitious, we provide exciting internal opportunities to elevate your career and take on new challenges.

Collaborative Culture

Join a mature, supportive office where teamwork and camaraderie thrive. We celebrate each other’s successes and foster a fun, dynamic work environment.

Impactful Work

Every client interaction is an opportunity to provide peace of mind and build lasting relationships that positively impact our community.

Comprehensive Training

You’ll receive top-tier training and ongoing support so you can confidently guide clients and become a trusted advisor—not just a representative.

What You’ll Do:

Respond promptly to customer inquiries and provide accurate policy information
Assist clients with policy changes, updates, and billing questions
Process insurance claims and follow up to ensure client satisfaction
Maintain detailed and accurate records of all customer interactionsIdentify and pivot to multi-line insurance opportunities to meet client needs

What We’re Looking For: WE ARE HERE TO GET YOU THERE!

Licensed in Property & Casualty and Life & Health insurance (required), State Farm Experience a must
Strong communication and interpersonal skills to connect with clients effectively
Detail-oriented with excellent multitasking abilities
A strong sense of urgency—ensuring timely and efficient service
Previous customer service experience preferred
Team player who takes ownership and contributes to collective success

Ready to Elevate Your Career?

Jody Brackins State Farm – Where Your Career Meets Community!

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Vacancy posted 4 days ago

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