Communications Coordinator

Communications Coordinator

Corporate Office - UFCU - Austin, TX 78759

Description

About CASA

Mission: CASA of Travis County exists to promote and protect the best interest of children who have been abused or neglected, by training volunteers to advocate for them in courts, in schools, and in our community to help them find safe, permanent, and loving homes.

Vision: For every child who needs us, CASA of Travis County envisions a trained volunteer advocate, a safe home, and a promising future.

We operate with...

Integrity: We are committed to the best interest of the people we serve and of the organization we represent. We approach people and challenges with honesty, trustworthiness and openness. Excellence: We strive for continuous improvement, to be the best we can be, individually and collectively. We are accountable. Action: We get things done. We are determined, creative, strategic and goal oriented. We persevere. Empowerment: We build resilience in each other to succeed in this rigorous work. We are empowered when we demonstrate the courage of our convictions. We empower others when we listen and respect their thoughts, opinions and feelings. Inclusion: We are stronger as a group when diversity and uniqueness are valued. We strive for equity. Generosity: We assume the best about each other's intentions. We speak of others with kindness and treat one another with care and compassion. Hope: We remember that good can arise from difficulty and we look for optimism. We believe in the power of one person to change another's life for the better.

General Summary

Reporting to the Director of Communications, and to support the achievement of CASA's mission, the primary responsibilities of the Communications Coordinator include creation and posting of organic content on CASA's social media channels, website content updates and analytics tracking, assistance with graphic design projects, collaboration with various CASA teams on marketing/communications projects, and creation of content for CASA's email marketing campaigns, volunteer communications, blog, and e-newsletter.

Essential Responsibilities and Duties

1. Digital Marketing, Writing, & Content Development

• Create and post organic, mission-focused content on CASA's social media channels (Facebook, Twitter, Instagram, Linkedin).
• Manage day-to-day website updates and analytics tracking.
• Assist with video editing on small projects that are produced in-house.
• Write, edit, and produce original compelling content for CASA's email marketing campaigns, volunteer communications, blog, and e-newsletter.
• Secure and document case stories from CASA's program team.

3. Graphic Design & Printing

• Assist with graphic design projects including social media graphics, volunteer recruitment advertising, invitations, brochures, presentations, email marketing banners, etc.
• Manage printing of CASA collateral including letterhead, business cards, brochures, recognition certificates, thank you cards, and event promotional items.

4. Collaboration & Relationship-Building

• Work in various capacities at fundraising, volunteer, and other CASA events, including documenting and publicizing events.
• Collaborate on an ongoing basis with Volunteer Recruitment/Screening/Training, Advocacy, and Development Teams.
• Build and manage relationships with vendors and outside contractors.
• Collaborate with team members and manage communications projects within a content calendar and management platform (Asana).

5. Other duties as assigned.

• Assist Director of Communications and Communications Manager on additional projects as needed.
• Serve as substitute for front office reception team as needed.

Qualifications

Knowledge, Skills, and Experience

Required:

1. Bachelor's degree in liberal arts, communication, marketing, journalism, or related fields.
2. 1+ years of related experience.
3. Excellent writing skills.
4. Demonstrated creativity from a writing, content, and/or visual perspective.
5. Experience with Adobe Creative Cloud.
6. Demonstrated knowledge of social media channels and content management systems.
7. Demonstrated ability to be precise and attend to details.
8. Demonstrated ability to work under time constraints, show initiative and follow-through, meet deadlines, and be organized, productive, and goal-oriented.
9. Demonstrated interpersonal communication (spoken and written) and relationship-building skills.
10. Demonstrated ability to work independently as well as in collaboration with a team.
11. Demonstrated critical thinking and problem-solving skills.
12. Demonstrated commitment to the values of diversity and inclusion.
13. Demonstrated integrity, honesty, and ethical conduct.

Preferred:

1. Graphic design skills.
2. Photography skills.
3. Experience with video production and editing.
4. Spanish language speaking/writing ability – Limited working proficiency or higher on Interagency Language Roundtable (ILR) scale.

Physical Requirements and Work Environment

The Communications Coordinator will be expected to have daily transportation. The position requires a flexible schedule as events and meetings may occur in the evenings or on weekends. They will spend some time in the office that could involve intermittent physical activities including bending, reaching, sitting and walking during working hours. Additionally, it is anticipated that the person may spend several hours of each day working at a computer. Reasonable accommodations may be made to enable a person with physical disabilities to perform the job. Because we are a dynamic and changing organization, responsibilities and duties included in this job description are subject to modification as the needs of the organization change.

* During the COVID-19 pandemic, most work will be done remotely for health and safety reasons, but some functions will have to be performed in the CASA of Travis County office.