Group Product Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Group Product Manager

Position Summary
We're seeking a Group Product Manager to lead claim submission strategy and execution for athenaCollector. This role owns the product roadmap for claim submission workflows and infrastructure that support hundreds of thousands of claims per day, ensuring the platform scales for future growth while improving outcomes for operations teams and customers. You'll lead a small team of product managers and act as the domain expert shaping strategy across product, engineering, UX, analytics, operations, and client-facing partners.

About the Role / Team
This is a high-impact leadership role on the athenaCollector RCM product team. You'll help redesign and modernize core medical billing and claim submission workflows so practices can capture charges, submit clean claims efficiently, and reduce administrative burden. Your work will directly influence claim acceptance rates, speed to payment, operational efficiency, and the overall client experience.

This role sits at the center of athenaCollector's claim submission strategy. By improving scale, reliability, and operational efficiency, you'll help ensure practices can submit claims cleanly and get paid faster while supporting athenahealth's long-term growth.

Essential Job Responsibilities

• Domain leadership & strategy
  
  • Serve as the recognized domain expert for claim submissions across internal and external stakeholders.
    
  • Own the multi-year product roadmap for submissions, balancing operational scalability, technical scalability, emerging market needs, and strategic priorities.
    
  • Evaluate and prioritize platform and workflow optimization opportunities based on customer input, internal needs, and market analysis.
    
  • Monitor payer policy changes, regulatory developments, industry trends, and competitor activity to inform product strategy.
    
  • Drive measurable improvements in claim acceptance rates, speed to payment, and internal operational efficiency.
    
• Team leadership & development
  
  • Hire, coach, and mentor a team of 1-2 product managers.
    
  • Translate Collector and athenahealth strategy into clear team goals and individual development plans.
    
  • Provide stretch opportunities, customer exposure, and cross-functional leadership experiences to build team capability.
    
  • Deliver regular feedback and career development guidance.
    
  • Build a team that can independently own and drive product initiatives with appropriate oversight.
    
  • Foster a culture of experimentation, learning, and continuous improvement.
    

Additional Job Responsibilities

• Cross-functional collaboration & stakeholder management
  
  • Partner closely with operations, analytics, and engineering leadership to define future-state capabilities and target outcomes.
    
  • Build strong relationships with key stakeholders across R&D, operations, and customer success.
    
  • Influence without direct authority through clear communication, data-driven recommendations, and collaborative problem-solving.
    
• Execution & communication
  
  • Prepare and present executive-level updates on product status, strategy, market opportunities, and business outcomes.
    
  • Support product operations and communications to improve change management and adoption of new capabilities.
    
  • Ensure product vision, strategy, and requirements are clearly documented for efficient cross-functional execution.
    
  • Contribute to product management best practices and continuous improvement across Collector.
    

Expected Education & Experience

• Bachelor's degree or equivalent experience; advanced degree preferred.
  
• 5-8 years of progressive product management experience, including at least 1 year managing and developing product managers.
  
• Proven success developing and executing multi-year product roadmaps that drive measurable business outcomes.
  
• Experience collaborating with cross-functional leadership teams.
  
• Strong stakeholder influence skills and the ability to communicate effectively with executives, customers, and technical teams.
  
• Ability to balance strategic vision with tactical execution and know when to dive into details versus delegate ownership.
  
• Strong preference for direct experience with ambulatory revenue cycle workflows or similarly complex operational environments.
  
• Familiarity with ANSI transactions and payer claims processing is preferred.
  

Expected Compensation
$141,000 - $239,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.


Learn more about our culture and benefits here: athenahealth.com/careers