Solutions Enablement Lead, AdTech/Programmatic

Solutions Enablement Lead

PulsePoint is a fast-growing healthcare technology company using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous.

About the Role

We're seeking a Solutions Enablement Lead to bridge the gap between our technical products and customer success. This role combines technical expertise, customer advocacy, and cross-functional leadership to ensure our solutions teams have the tools, knowledge, and resources they need to deliver exceptional customer experiences.

The Challenge We're Solving

Our rapid growth has created both a capability gap and a capacity constraint. We need a leader who can bring deeper AdTech and cross-functional expertise to scope, execute, and scale complex initiatives—while reducing the organizational risk of having a single point of failure for critical partnerships and integrations.

What You'll Do

Strategic Partnership Management

• Own execution for major partnerships
• Serve as primary product liaison for enterprise partners, ensuring technical integration success and business value delivery while creating a feedback loop
• Drive partnership development, including orchestration capabilities and infrastructure
• Manage DCO (Dynamic Creative Optimization) product combining Creative ID with ad server capabilities for personalized advertising at scale
• Handle seller-specific integration requests, including HIPAA-compliant pixel implementations and custom technical requirements
• Support custom client needs involving external platforms and ecosystems

Cross-Portfolio Technical Leadership

• Provide technical support for IB properties on initiatives outside standard Product team scope
• Coordinate resources and timelines for projects spanning multiple business units
• Act as product bridge between portfolio companies and core PulsePoint platform

Team Leadership

• Build and scale a high-performing team that balances deal support with technical integration expertise
• Foster collaboration between Deal and Supply Integration functions to create operational synergies
• Develop team capabilities in AdTech, cross-functional project management, and enterprise partnership execution
• Create scalable processes and documentation that reduce dependency on individual contributors

Who You Are

Required Qualifications

• 7+ years of experience in AdTech, with deep knowledge of programmatic advertising, supply-side platforms, DSPs, and ad serving technologies
• 3+ years of people management experience, preferably leading technical or solutions teams
• Proven track record managing complex enterprise partnerships and technical integrations
• Strong understanding of privacy regulations (HIPAA, GDPR) and their implications for ad tech implementations
• Experience working cross-functionally with Product, Engineering, Sales, and Customer Success teams
• Excellent project management skills with ability to juggle multiple high-priority initiatives

Preferred Qualifications

• Experience with Dynamic Creative Optimization (DCO) and creative personalization technologies
• Background in both buy-side and sell-side ad tech ecosystems
• Previous experience at a portfolio company or working across multiple business units
• Technical fluency (SQL, APIs, data analysis) with ability to dive into implementation details when needed
• History of building scalable processes and reducing single points of failure

Success Traits

• Technical depth meets business acumen: You can speak the language of engineers while translating complex technical concepts for business stakeholders
• Ownership mindset: You don't wait for perfect clarity—you scope ambiguous problems, rally resources, and drive to completion
• Customer-centric problem solver: You advocate for partners and customers while balancing internal constraints and priorities
• Builder and optimizer: You see gaps in processes and proactively create systems that scale
• Collaborative leader: You know when to lead, when to facilitate, and when to escalate—and you build trust across all levels

Why This Role Matters

You'll be the connective tissue between our product innovation and market execution—ensuring that our most strategic partnerships succeed, our supply integrations run flawlessly, and our deals deliver value. This is a high-visibility role with direct impact on revenue and customer satisfaction.

Organization Context

You'll report to Mike Leviste, Head of Technical Client Success, and work closely with:

• Tuan Nguyen (Solutions Engineering) – Technical support for Life and Signal platform
• Product, Engineering, and Go-to-Market leadership
• Platform Solution Teams led by Becky Hallam and Zach Rice
• Portfolio company leadership across IB properties

Location and Hours

• We are open to hiring this as hybrid in our Newark office (283-299 Market Street, 4th Floor, Newark, NJ 07102) or fully remote, East Coast locations and hours preferred.
• Work hours: 9am-6pm ET.

Benefits

• Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
• 401(k) Match
• Generous paid vacation and sick time
• Paid parental leave & adoption assistance
• Annual tuition assistance
• Better Yourself Wellness program
• Group volunteer opportunities and fun events
• A referral bonus program -- we love hiring referrals here at PulsePoint

And there's a lot more! Compensation Package

• $160-180k base salary
• $15k target annual bonus based on company and individual performance

Selection Process (may be subject to change)

1. Intro phone screen (30 mins)
2. Hiring manager interview (30 mins)
3. Interviews with Sr. Director of Platform Solutions, Sr. Manager of Solutions Engineering, and CTO (30 mins each)
4. CTO/CPO and SVP of Tech (30 mins)
5. Case Study

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