Office Administrative Associate & Scheduler

Office Administrative Associate & Scheduler

Compensation: $45000.00 - $52000.00 per year

Job Type: Full Time & Part Time

Minimum Years of Experience: 1 year

About Us

At SYNERGY HomeCare of Toms River, we provide compassionate, non-medical home care services that allow individuals to age safely and comfortably in the place they call home. We are committed to delivering exceptional, personalized care that enhances the well-being and quality of life of our clients and provides peace of mind to their families.

We are a nationally recognized brand, and we take pride in our commitment to excellence, accountability, and meaningful service. As we continue to grow, we are seeking a highly organized and driven professional who shares our values and passion for making a difference to join our team as an Office Administrative Associate & Scheduler.

Position Summary

This role is at the heart of our operations. You will be responsible for caregiver scheduling, client coordination, and administrative/HR support, ensuring seamless service delivery and compliance.

This position requires someone who thrives in a fast-paced, detail-oriented environment, can manage multiple priorities, and communicates with professionalism and empathy.

Key Responsibilities

• Coordinate and manage caregiver schedules for client assignments
• Ensure proper coverage for all shifts, including urgent and last-minute needs
• Communicate schedule updates clearly with caregivers and clients

• Assist with onboarding new caregivers (documentation, compliance, follow-up)
• Maintain employee and client files in compliance with state and accreditation standards
• Conduct background checks and employment verifications
• Track and follow up on required documents and certifications

• Answer incoming calls in a professional, warm, and empathetic manner
• Assist with intake inquiries and scheduling consultations
• Document all interactions in company systems
• Support care coordination efforts between clients, caregivers, and leadership

• Data entry and record maintenance using cloud-based systems
• Maintain confidentiality at all times
• Support leadership with additional operational needs as required
• Track KPI's

Qualifications

• Associate's or Bachelor's degree preferred OR 13 years of relevant experience
• Experience in home care, healthcare, or scheduling strongly preferred
• Proficient in Microsoft 365 (Word, Excel, Outlook, etc.)
• Strong organizational and time management skills
• Excellent attention to detail and follow-through
• Ability to multitask and prioritize effectively
• Strong written and verbal communication skills
• Ability to remain calm, flexible, and solution-oriented in a dynamic environment
• Self-starter with a strong sense of accountability and ownership

What We're Looking For

• Someone who can see the big picture while managing details
• A team player who takes initiative and follows through
• A professional who values structure, process, and accountability
• Someone who genuinely cares about supporting families and caregivers

Compensation & Schedule

• 401K
• Competitive hourly rate: $22$25/hour (based on experience)
• This position requires a flexible schedule, including weekend availability, with adjusted weekday time off.
• Opportunity for growth within a rapidly expanding agency

Why Join SYNERGY HomeCare?

• Work in a mission-driven, nurse-led organization
• Be part of a growing and supportive team
• Make a meaningful impact in the lives of clients and families
• Gain experience in healthcare operations, scheduling, and care coordination

How to Apply

Please submit your resume. Qualified candidates will be contacted for the next steps in the hiring process.

LOCATION 1520 New Jersey 37 Toms River, NJ, 08753 USA