Contact Center Representative

$21 - $23 per hour

Credit Union of New Jersey

Description

Earn $21.00-$23.00/hour + full benefits while helping members manage their finances. Credit Union of New Jersey is looking for a motivated and member-focused Bilingual (Spanish/English) Contact Center Representative to join our team.

We offer a comprehensive benefits package designed to support our employees and their families, including:

Medical, dental, prescription and vision insurance
401(k) plan, with company match
Tuition reimbursement
Life & disability insurance
Voluntary supplemental life insurance
Pet insurance and other voluntary benefits
Flexible spending accounts
Paid time-off
11 Paid holidays
Ongoing training and development opportunities
Credit Union Membership
Employee discounts on credit union products and services

Key Responsibilities:

Answer inbound calls from members regarding account questions, loans, and cards
Help with balances, transfers, and payments
Resolve issues and research account discrepancies
Recommend products and services that fit member needs

We are an Equal Opportunity Employer

Requirements

Position Requirements:

High school diploma or general education degree (GED); plus one to three years related experience
Excellent member service, communication, and interpersonal skills
Ability to work rotating Saturdays
Must be bilingual (English/Spanish) speaking

Apply

Vacancy posted 3 days ago

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