Home Service Field Coordinator

Home Care Service Representative

European Service at Home (ESAH) is a well-established large-sized family services company. We provide the hands-on experience to set you up for success with our company's planned and implemented Care Program, which includes direct supervision of Caregivers. The Home Care Service Representative commutes to our office to set up client appointments and coordinate their schedule for the day. The right candidate will also travel throughout towns to conduct in-home visits at each client's home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides), and to determine whether existing care plans are adequate to meet client needs.

Bilingual is a plus Start rate: $21-22 (BOE)

Job duties:

• Serves as a resource for technical questions, applications, and problem-solving
• Insures client and employee safety, assesses possible risks, and works on their prevention
• Makes home visits, as necessary, to provide hands-on training and assistance
• Personally substitutes HCA, if necessary
• Maintains professional, friendly, courteous, caring relationships and atmosphere with all staff members, clients, and employees
• Works in a team to ensure the accomplishment of the company's goals

Qualifications:

• Excellent communication skills in English
• Bilingual is a plus, but not mandatory
• Must have a vehicle
• Ability to delegate
• A high school diploma or a general education diploma
• Willingness to substitute caregiver
• Basic computer skills
• Some office experience

Benefits:

• Working in a friendly team environment with a collective Diversity Program
• Job Training
• Medical, Dental, Vision, and Life Insurance
• Vacation & Paid Time Off
• Paid Holidays
• Bereavement Leave