Customer Service Representative

Chronic Tacos is a California inspired Mexican Grill that celebrates the “Taco Life”. We believe in embracing the authenticity and the individuality of our customers. We are known for our playful and edgy restaurant design, décor and atmosphere. We pride ourselves in our fresh, bold and authentic menu derived from 3rd generation recipes. Our customers love our flavors and styles with the customization options that caters to the individual tastes of our customers. These elements combined, provide a distinct and engaging guest experience which leads to unmatched brand loyalty.

We also offer many other great benefits such as:

• Competitive Pay - A great starting base rate of pay, tips from our very satisfied customers, and available overtime.
• Amazing Culture - Work with like-minded individuals in a fun, family oriented space that focuses on empowerment and growth. 
• Flexible Schedules - Prefer nights? Need AM shifts? Going to school? Not a problem. We’re happy to accommodate.
• Paid Training - We will make sure you are well equipped to serve our great food to our amazing customers.
• Growth opportunities - Join one of the fastest growing brands in North America. We believe in developing from within and providing our team with endless growth opportunities.
• Discounted Meals - Our authentic flavors at a huge discount. Try not to buy the entire menu on your first day.
• Free Uniforms- Cool Brand swag is provided.
• Indulge in the Taco Life - It’s what we are all about!

We ask you to:

• Providing amazing customer service while serving our customers
• Ensure the cleanliness of the restaurant
• Helping cook our amazing 3rd generation recipe menu items
• Assist with catering and special events
• Controlling costs, and assisting our customers through upselling our additional offerings
• Various other daily restaurant activities

Requirements and Responsibilities:

Line Servers

Line servers provide services that invite interaction with guests. They create orders as requested and educate guests about the menu, and also ensure that the restaurant is clean and inviting to all guests at all times. Line servers are expected to welcome and interact with guests throughout their visit, including anticipating and supplying guest needs. They are responsible for checking product quality to ensure all product served is up to standard.

• Maintaining a positive attitude.
• Should at least have a previous experience as a line server
• Should be a team player
• Must be creative and have a strong commitment to customer service.
• Food Handlers Health Card
• Alcohol Awareness card may be required

Cashiers

Cashiers must have excellent customer service skills. Cashier must be knowledgeable of the menu in order to accurately record a customer’s order and handle cash/credit/debit cards to process the transactions. Cashiers must be able to listen when customers have problems or concerns with their orders and respond to their questions appropriately.

• Excellent people skills
• Cool under pressure
• Cash handling skills
• Food Handlers Health Card
• Alcohol Awareness card may be required

Dishwasher

Essential members of any restaurant staff, dishwashers are not only responsible for making sure dishware is spotless, but they must also keep the kitchen clean and clear of garbage and hazardous clutter.

• Food Handlers Health card
• Works well with others
• Ability to work quickly and efficiently

Randy and Dan grew up in Orange County, California, where you could find a Mexican taqueria on every corner. The food was great, but they knew there was an opportunity to create a taco shop with not only authentic Mexican food, but with a unique vibe inspired by their Southern California roots - the Taco Life was born, and the first Chronic Tacos swung open its doors in 2002. Inspired by badass, 3rd generation recipes, a laid back experience with an irresistible edge, and personal, friendly service -the Taco Life movement continues to spread across the nation.