Commercial Banking Flood Operations - Fulfillment Manager
$85k - $133kWells Fargo
About this role:Wells Fargo is seeking a Lending Operations Manager in Commercial Banking as part of the Commercial Banking Flood Operations Fulfillment team.The Commercial Banking Flood Operations team is a key control in ensuring Wells Fargo is fully assessing Flood risk and is compliant with the FDPA Policy. Failure to mitigate risk in this portfolio would have significant impacts to the Bank by creating defects that could result in regulatory and policy violations and adverse impact to internal and external customers.The Lending Operations Manager will be responsible to lead a team that executes on the processing and/or quality assurance reviews on Commercial loans for FDPA and Flood Insurance requirements. This will include oversight of pipeline management, meeting Service Level Agreements, and interaction with front line partners and flood vendors. The Manager will also review processes, solve for root cause issues with urgency and identify opportunities for simplification, as well as, support the development and execution of a risk control framework.In this role, you will:Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activitiesEngage stakeholders and internal partners associated with the Lending Operations functional areaIdentify and recommend opportunities for process improvement and risk control development within Lending Operations functional areaParticipate in the formulation and implementation of new and revised systems, policies, and guidelinesOversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policiesMake credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are metInterpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused managementCollaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customersManage allocation of people and financial resources for Lending OperationsMentor and guide talent development of direct reports and assist in hiring talentRequired Qualifications:5+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education2+ years of Leadership experienceDesired Qualifications:2+ years of experience with real estate or commercial loans2+ years of risk and regulatory compliance experience1+ years of Flood Disaster Protection Act (FDPA) compliance and process experienceDemonstrated experience working in the financial services industry within a regulated environmentDemonstrated experience with loan pipeline management oversightKnowledge and understanding of Federal Emergency Management Agency (FEMA)Ability to review and interpret complex commercial loan and insurance policy documents for completeness, accuracy, and acceptability of riskStrong analytical skills with high attention to detail and accuracyExcellent verbal, written, and interpersonal communication skillsJob Expectations:Ability to work a hybrid schedule Willingness to work on-site at stated location on the job openingThis position is not eligible for Visa sponsorshipPay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $85,000.00 - $133,000.00Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursementPosting End Date:10 Oct 2026*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.SummaryLocation: MINNEAPOLIS, MNType: Full time
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