Food & Beverage Supervisor

Overview The Greenleigh River Oaks - Opening Fall 2026 The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity, with a location neighboring River Oaks and the culture of Uptown. The Greenleigh is a place that celebrates and elevates the unexpected nature of Houston. Role At The Greenleigh , exceptional guest experiences are created through outstanding service, attention to detail, and a dedicated team. The Food & Beverage Supervisor plays a key leadership role in overseeing daily restaurant, banquet, and event operations while ensuring guests receive professional, personalized service. This position supports the Food & Beverage leadership team by supervising service staff, maintaining operational standards, and creating a welcoming environment for hotel guests, meeting attendees, weddings, and special events. Responsibilities Supervise and support Food & Beverage team members during daily operations, events, and special functions. Assist with coordinating restaurant, banquet, and catering service to ensure smooth execution. Provide direction, coaching, and support to servers, bartenders, and service staff. Ensure exceptional guest service standards are consistently maintained. Monitor dining areas, event spaces, and service stations for cleanliness, organization, and presentation. Assist with staff scheduling, assignments, and daily operational planning. Conduct pre-shift meetings and communicate service expectations, menus, and event details. Support training and onboarding of new team members. Handle guest requests, concerns, and service recovery opportunities in a professional manner. Collaborate with culinary teams to ensure accurate and timely food service. Assist with inventory control, ordering, stocking, and maintaining beverage and service supplies. Ensure proper setup and breakdown of dining areas, meeting spaces, and event venues. Monitor compliance with food safety, sanitation, alcohol service, and hotel policies. Qualifications Previous supervisory experience in a restaurant, hotel, banquet, or hospitality environment preferred. Strong knowledge of food and beverage service operations. Experience leading, coaching, or training team members. Excellent communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Strong organizational skills with attention to detail. Ability to resolve guest concerns with professionalism and confidence. Proficiency with point-of-sale (POS) systems and basic operational reporting preferred. Ability to work flexible hours, including evenings, weekends, holidays, and special events. Positive attitude and commitment to delivering exceptional hospitality. Benefits As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is a top priority. Equal Opportunity Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. #J-18808-Ljbffr