Retail Sales & Customer Experience Lead

Sales Supervisor Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading! What you'll do: Communicate Warby Parker's values and brand philosophy to customers Promote an efficient, inclusive, and service-minded retail environment Demonstrate exceptional product knowledge and offer thoughtful, honest style advice Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience An upbeat, flexible team player who leads by example Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present Open and close the store Help foster an inclusive culture by treating customers and colleagues with respect Qualifications: Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service Cool under pressure and able to adapt quickly A go-getter with an entrepreneurial spirit Curious and eager to learn A team player who is passionate about helping customers and teammates alike An innovative, proactive problem-solver Proud of your work and self-motivated to be a top performer Able to bring a positive, fun energy to the workplace, even when working long hours Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) Location: Warby Parker is hiring for a Sales Supervisor Position in SoHo, New York City. Base pay starts at $20.45/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency #J-18808-Ljbffr Bandana