Intake Coordinator for Home Health

Job Description

Job Description

Benefits:

• 401(k)
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary

Care Net Home Health is a patient-centric organization whose goal is to promote quality home health services throughout Los Angeles County. The ideal candidate is team oriented, diligent, and able to multitask in a fast paced environment; someone resourceful who will assist in company growth. Main responsibilities pertaining to this position is the coordination of all aspects of the patient intake process. This includes collaborating with members of the intake team, establishing and maintaining positive relationships with patients and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.

A successful candidate should be professional, organized, punctual, prior home health experience and dedicated to patient care. They should have strong home health knowledge of eligibility, operations and demonstrate exceptional ability to communicate in an interdisciplinary team framework. Knowledge of Kinnser/WellSky is ideal. This position will be responsible for handling incoming referrals, gathering necessary patient information, verifying insurance, and coordinating the initiation of services, follow up with patients and tasks assigned per day. We place great value in our employees and offer support and growth opportunities. Care Net Home Health is small but growing and we are looking for the right candidate who will enhance the organization and is looking for longevity and stability. Our work culture is built on trust, integrity and compassion for our patients and team. If you are someone who is looking to make a difference, take on challenges and develop your professional knowledge/experience, this may be the perfect opportunity!

Responsibilities:

• Directs daily patient referral and intake operations.
• Conduct comprehensive assessments of patients' medical history, current condition, and treatment goals.
• Coordinate and monitor patient care, ensuring that all necessary medical services and resources are provided.
• Monitor and evaluate the effectiveness of treatment plans and make adjustments as necessary.
• Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements.
• Contributes to the implementation of improved workflow and procedures to ensure patients are admitted in accordance with policy.
• Establishes and maintains positive working relationships with referral sources.
• Ensures maximum third-party reimbursement through oversight of insurance verification and authorization processes.
• Gathers and reports referral statistics including key account referral trends.
• Contributes to strategic planning including identifying opportunities for additional or improved services to meet unmet patient needs.
• Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources.

The above statements are intended to be a representative summary of the major duties and responsibilities performed but other job functions may necessitate other than those listed here in this description.