Warehouse Receiver Lead - AM

Job Description

Job Description

JOB TITLE: Warehouse Receiver Lead – AM

EMPLOYER: Nackard Pepsi, Flagstaff, AZ

DEPARTMENT: Warehouse & Operations

REPORTS TO: Warehouse Manager

EFFECTIVE DATE: Upon Hire

POSITION: Full-Time, On-Site, Hourly, Starting at $20-$22/hr (experience based), Opportunity for performance-based Warehouse incentive.

SUMMARY:

The Warehouse Receiver Lead – AM is responsible for leading the morning receiving operations while performing hands-on warehouse duties, including unloading deliveries, verifying incoming shipments, organizing inventory, and building loads for branch transfers. This position coordinates daily receiving activities, ensures inventory accuracy, maintains a safe and organized warehouse, and provides direction and support to warehouse team members to achieve productivity, quality, and customer service goals.

SCHEDULE:

• Monday–Friday, 4 AM until completion est. at 12:30 PM (30-minute lunch)

DUTIES AND RESPONSIBILITIES:

Leadership

• Coordinate and oversee daily receiving and warehouse operations during the AM shift.
• Assign daily workloads and prioritize receiving and warehouse tasks.
• Provide training, coaching, and guidance to warehouse team members.
• Monitor employee productivity, work quality, and adherence to company policies and safety procedures.
• Assist with onboarding and training of new employees.
• Communicate operational issues, inventory discrepancies, and staffing needs to the Warehouse Manager.
• Collaborate with sales, delivery, and warehouse personnel to ensure efficient workflow.
• Identify opportunities to improve warehouse processes and operational efficiency.

Receiving & Warehouse Operations

• Receive, inspect, verify, and unload incoming deliveries.
• Compare received products against purchase orders and shipping documents for accuracy.
• Identify and communicate shortages, damages, or receiving discrepancies.
• Store inventory in designated warehouse locations while maintaining proper product rotation.
• Organize and maintain warehouse inventory for efficient access and accurate counts.
• Operate handheld computer systems, inventory software, forklifts, and electric pallet jacks.
• Build accurate customer and route loads using forklifts and/or electric pallet jacks.
• Select designated products and quantities according to pick lists and handheld instructions.
• Stack products safely and securely while maintaining pallet stability.
• Shrink-wrap completed pallets and stage them for loading.
• Complete required receiving and shipping documentation accurately.
• Turn completed paperwork in for verification before staging loads.
• Unload returned product, pallets, and plastic flats.
• Maintain warehouse cleanliness, organization, and safety.
• Assist with inventory counts and inventory control activities.
• Ensure shipments and inventory transactions are completed accurately.
• Perform other related duties as assigned by management.

LEADERSHIP RESPONSIBILITIES:

• Provides day-to-day leadership and work direction to warehouse employees during assigned shift.
• Assists with employee training, scheduling of daily work assignments, and performance coaching.
• Supports the Warehouse Manager in maintaining productivity, quality, and safety standards.
• Does not have direct hiring, disciplinary, or termination authority.

QUALIFICATIONS:

• High school diploma or GED required.
• One to three years of warehouse, receiving, logistics, or distribution experience preferred.
• Previous lead or supervisory warehouse experience preferred.
• Forklift experience required; in-house Forklift Certification provided.
• Experience operating electric pallet jacks and other warehouse equipment preferred.
• Working knowledge of warehouse receiving, inventory control, and order fulfillment processes.
• Experience using handheld scanners and warehouse management systems.
• Computer proficiency with:
  • Inventory Software (Easy Ops/VIP or similar)
  • Database Software (ADP)
  • Microsoft Outlook
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to prioritize multiple tasks in a fast-paced warehouse environment.
• Positive work history with reliable attendance.
• Ability to successfully complete background investigation and drug screening.
• Available to work extended hours during seasonal business demands.

COMPETENCIES:

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand and walk throughout the shift.
• Frequently required to bend, squat, twist, reach, climb, and lift.
• Continually required to use hands and fingers for handling products and equipment.
• Continually required to talk and hear.
• Frequently works near moving mechanical equipment.