RECEPTIONIST PRN

Receptionist- PRN

River Oaks Hospital, located in metropolitan New Orleans, Louisiana, is a private psychiatric facility for adults, adolescents and children. Since 1970, River Oaks has established a tradition of excellence in the treatment of acute psychiatric illness, dual diagnosis, alcohol and drug detoxification, trauma based disorders, compulsive behaviors, and eating disorders. River Oaks has provided quality treatment to service individuals suffering from mental illness, and/or addictive disorders. Situated on a 14-acre campus, services are available at all levels of care (inpatient, day or partial hospitalization, outpatient, and intensive outpatient).

River Oaks Hospital is seeking a dynamic and talented receptionist- PRN who facilitates the flow of facility information; to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face interactions. This position provides screenings to incoming employees and visitors to River Oaks Hospital.

Qualifications

• Promptly greets patients, visitors and staff who enter facility; makes eye contact with and greets walk-in guests in a pleasant courteous and clear tone of voice.
• Answers and responds to incoming telephone calls; answers phone promptly; speaks in a pleasant, courteous, and clear manner.
• Routes telephone and in-person messages accurately, completely, and promptly.
• Maintain hospital security by following safety procedures for callers or visitors displaying threatening or other potentially dangerous or disruptive behaviors.
• Provides routine organization-related information to callers and visitors; consistently communicates within boundaries of confidentiality polies and procedures; demonstrates a thorough knowledge of basic organization services and sites of operation, times and dates of routine and special events, and other essential information typically sought from callers and visitors; information provided is consistently accurate and clear.
• Follows organizations intake procedures when patients or prospective patients arrive. Upon entry, greet patient and gather patient's insurance information.