Bilingual Workforce Scheduler - Miami, FL
National Guard Employment Network
Bilingual Workforce Scheduler
Bring your energy to Aggreko as a Bilingual Workforce Scheduler based in Miami. You'll help us optimize technician resources to meet business priorities and achieve excellence in service delivery.
Power without pause. Heating, cooling, and oil-free air without end. We keep our customers' worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.
What you'll do as Workforce Scheduler:
- You will be based out of the Miami Service Center and live within an hour of the location.
- Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance.
- Develop technician schedules in consultation with the Service Center Manager and Team Lead.
- Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status.
- Optimize technician resources to meet business priorities and achieve set KPIs for productivity.
- Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges.
- Ensure adherence to customer-specific safety requirements, including inductions and certifications, when dispatching technicians.
Vacancy posted 11 hours ago
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