Escrow Assistant

Escrow Assistant

Flying S Title & Escrow is part of Title Financial Corporation (TFC), a family-owned company offering trusted Title and Escrow services since 1905. We are known for developing long-term careers and fostering a culture where Everyone Counts, we do the Right Thing, we Take the Smart Risk, Attitude is Everything, and Everyone Has the Opportunity to Make a Difference.

This position is located in Rigby, Idaho.

We are looking for a friendly, detail-oriented Escrow Assistant to join our team. This position supports the escrow team with administrative and transactional tasks to help ensure smooth, timely closings. The ideal candidate is organized, dependable, customer-focused, and comfortable working in a fast-paced environment while communicating with customers, lenders, real estate professionals, attorneys, and internal team members.

Why You'll Love Working Here

• Family-owned company with a long history of employee longevity
• Supportive team culture and meaningful career development
• Fast-paced, engaging work environment
• Opportunities to learn and grow in the Title & Escrow industry
• A role that directly supports customers through important real estate transactions

Key Responsibilities

• Assist escrow staff in preparing for closings by requesting payoff statements, lien releases, insurance information, commissions, and legal documents
• Communicate with lenders, realtors, attorneys, customers, and internal staff to gather and verify information
• Prepare and send lender packages according to closing instructions
• Disburse funds accurately and in compliance with accounting procedures
• Input, access, and retrieve data related to closings in a timely and accurate manner
• Upload and manage documents in document retention systems
• Answer and route phone calls professionally and take accurate messages
• Greet clients courteously and provide exceptional customer service
• Perform clerical tasks such as filing, scanning, mail handling, ordering supplies, and light bookkeeping
• Deliver documents to clients, banks, courthouses, or other locations as needed
• Support company values, goals, and culture through professional conduct and teamwork

What We're Looking For

• Strong customer service skills and a professional, positive attitude
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to build positive relationships with customers and team members
• Highly organized with strong attention to detail
• Ability to manage multiple priorities and meet deadlines
• Comfortable learning new computer programs; Microsoft Office experience required
• Ability to work independently while contributing to a collaborative team environment
• Experience in escrow, title, real estate, lending, banking, or a related field is preferred but not required

Requirements

• Must be at least 18 years old
• High school diploma or equivalent
• At least one year of relevant work experience
• Valid driver's license and ability to pass an MVR and background check
• Ability to sit or stand for extended periods
• Frequent use of a computer and telephone
• Ability to lift up to 15 pounds occasionally
• Ability to travel locally using a personal or company vehicle as needed

Benefits

We offer a competitive and comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Basic life insurance & short-term disability
• 401(k) with competitive discretionary match
• Early paycheck access
• Discount on closing fees
• Company-provided telehealth and wellness program
• Pet insurance and other voluntary plans, including accident, hospital, and more
• 24 hours of FTO on your first paycheck
• Additional accrual for 3 weeks of annual FTO
• 11 paid holidays, Volunteer Time Off, Parent Leave, Grandparent Leave, and more

Equal Opportunity Employer

Flying S Title & Escrow and TFC are equal opportunity employers. Reasonable accommodation is available. Offers of employment are contingent upon passing a background check and MVR.