Site Leader - Ashburn, VA

At Vertiv, we design, manufacture, and service mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service.Why Vertiv is the best company for Field Service professionals:Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety cultureCompany leaders have many years of hands-on Field Service experience in this industry and many othersTremendous focus is placed on employee technical and leadership developmentTechnical Training takes place in our state-of-the-art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learningCompetitive benefits include smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k with a company match & Generous PTO/Vacation Plan, Medical, Vision & Dental & moreAbundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guidesCompany-wide commitment to promoting a strong work/life balanceAn employer-of-choice for Veterans with technical backgroundsThe Site Leader will provide world class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and ultimately a positive customer experience.DUTIES & RESPONSIBILITIES:ROLE SUMMARYProvide jobsite construction and technical leadership for large projectsWorking knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipmentLeads a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractorsRepresents Vertiv at daily customer meetings and can speak to technical requirements for the day’s schedule to coordinate activity with other parties on-siteLeads and supports start-up and site testing activities for assigned projects Ensure sufficient manpower on-site each day to perform start-up and site testing workAssist during start-up and site testing as necessary, depending upon man-power availability and site locationProvide daily status reports to Service Management, Project Management and sales repTECHNICAL RESPONSIBILITIESKeeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-tradeKeeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service TipsSAFETY RESPONSIBILITIESLeads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective/preventative actions required in a timely fashionResponsible for the adherence and administration of all site and Vertiv Safety policies on job sitesOperates in a safe manner in accordance with published safety guidelinesMust wear appropriate PPE as per company guidelines and accordance with job dutiesAdhere to work hours policy guidelines – “14 hours rule”Report all work related accidents or injuries within 24 hours to the appropriate personnelMust be a role model to fellow associates with regards to safety by setting a positive exampleLead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective/preventative actionsADMINISTRATIVE RESPONSIBILITIESEnsure adherence to Vertiv Warranty process in partnership with Project ManagerProvide accurate and timely reporting in accordance with published guidelines Timecards, expense reports, mileage reports, SR/task closure, forms, et al.Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systemsMaintain company property according to company policies Credit cards, PPE, test equipment, laptop, smartphone, et al.CUSTOMER SATISFACTION RESPONSIBILITIESProvide proper and adequate communication to internal and external customersEnsure daily alignment of customer expectations and Vertiv activity, and drive clarification/re-alignment if there appears to be misalignment of expectationsMaintain customer satisfaction rates according to company guidelines PERSONAL PERFORMANCE EXPECTATIONSMake decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, ProductivityCapable of making timely decisions, technical and commercial, under pressureMaintain productive utilization rate according to company guidelinesAdhere to company dress code and safety regulationsUnderstand and comply with company startup/escalation process and proceduresIn all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv BehaviorsAbility to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al.Ability to handle stressful situations and provide a calming effect to customerHigh level of diplomacy when interacting with internal and external customersQUALIFICATIONS:Experience (one or more of the following) ASEET or ASMET preferredEquivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or hvac equipment preferredSix years military experience in a related fieldMinimum 2 years of experience in Industrial construction managementInterpersonal Skills Vertiv Behavior practitionerStrong organizational skillsIndependent operatorStrong verbal and written communication skillsAble to build and maintain trusting customer relationshipsCollaborative and cooperative in high-stress environmentsAble to communicate at all levels of an organization with a base level of executive presenceAble to quickly respond to changing customer priorities without disruption or resistance Must be able to read and interpret electrical one-line diagrams and blueprintsIn all aspects of the job, need to lead by example, and held to a higher standard of conduct Product certifications up to dateMeet all aspects of the job descriptionPerformance evaluation rating of meets all aspects of job requirement or betterConsistent performance and customer relation skillsTechnical skills Ability to make an immediate site evaluation, skills to include: environmental temperature, and general operating conditions without supervisionAbility to summarize and report all work related tasks performedIndependently evaluate, recognize and recommend acceptable customer solutions based upon site evaluationRecommend and direct activities at a customer site by leading technical activities of other techniciansProvide on-site customer consultation with the assistance of Project Leader(s)Capable of providing project leadership and on-site direction for assigned projectsExpert in COHE proceduresExpert in site acceptance testing procedures and equipmentComputer skills Advanced word processing, report generationSpreadsheet processingElectronic mailTest equipment and data analysis programsFamiliarity with computer networksMechanical aptitudeWORKING CONDITIONS:Job assignments will typically be long-term assignments ranging from 4 weeks to 12+ months duration based upon the scope and schedule of the projectIf assigned a project not located in the vicinity of Site Leader residence, travel will consist of a field rotation that includes (3) consecutive weeks on the customer site followed by (1) week of a service break in their home office whereby the Site Leader is expected to work their minimum of 40 hours on billable tasks and any administrative duties (i.e. Safety training, cycle counts, etc.) as necessaryJobsites consisting of industrial new construction (greens field) or retrofit construction (browns field)Flexible schedules (weekends, evenings, and holidays)Valid driver’s licenseDeployable in the event of emergenciesTHE VERTIV OPPORTUNITYThe successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.Our Core Principles: Safety | Integrity | Respect | Teamwork | InclusionOur Strategic PrioritiesHigh-Performance CultureCustomer FocusOperational ExcellenceInnovationFinancial StrengthVertiv BehaviorsOwn itAct with urgencyFoster a customer-first mindsetThink big and executeLead by exampleDrive continuous improvementLearn and seek out developmentPromote transparent & open communicationAbout VertivVertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.Work AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to View email address on click.appcast.io Date: 2026-06-19