Sr. Field Service Technician

Job Description

Job Description

Job Title: Sr. Field Service Technician

Job Description: **Remote**

We are seeking a Sr. Field Service Technician to provide technical support services for site integration, site delivery, and maintenance of projects and control systems. The ideal candidate will deploy distributed generation control systems, PLC programming, SCADA and remote monitoring solutions, protective relay programming, battery storage applications, generators, networking equipment, and system control architecture.

Responsibilities

• Review project specifications and drawings with the engineering team, identifying similar past projects.
• Provide technical support for field personnel, engineering teams, and 3rd party vendors.
• Offer commissioning and integration support in the field to install products and projects.
• Coordinate various maintenance programs covering generation, assets, switchgear, and controls/SCADA.
• Make field changes to support engineering and customer needs.
• Document final installation configurations and changes.
• Share lessons learned from field integration and maintenance support with the engineering team.
• Represent the company at FAT testing with technical and product expertise.
• Provide expertise related to codes and standards for products.
• Support GridSure applications both in the field and remotely.
• Ensure schedules and milestone dates are achieved.
• Review and verify drawing packages before submission and release.
• Coordinate and document efforts for internal teams.
• Resolve outstanding design questions or issues.
• Continuously improve operations, decrease turnaround times, and streamline work processes.
• Communicate effectively in English with engineers, drafters, and manufacturing personnel.
• Aid in maintaining the engineering schedule and raise early warnings if milestones are at risk.
• Own program-level design and support efforts.

Essential Skills

• Experience in integration, switchgear, and industrial automation.
• Strong experience with Volvo diesel generators.
• Proficient with MES/SCADA, PLCs, and industrial networks.
• Knowledge of industrial protocols such as Modbus, Profinet/Profibus, CANopen, J1939, EtherCAT, MQTT.
• Experience with generator and power system controllers.
• Familiarity with various UL (or equivalent) standards and the National Electrical Code (NEC).
• Proficient in communications software such as Modscan, Modbus Poll, Wireshark, NMap.
• Proficient in industrial automation software like TIA Portal, Crimson 3.
• Experience with protective relays such as Siemens Siprotec 5, ABB REx, SEL-(300, 600, 700) series.
• Proficient with Volvos Vodia tool and software.

Additional Skills & Qualifications

• 5+ years of experience in commissioning power systems, manufacturing generators and switchgear, and control systems.
• Strong analytical, communication, and organizational skills.
• Desire for continuous improvement.
• Proficient with Microsoft Office suite.
• Ability to interact effectively with peers and management.
• Ability to travel up to 65% of the year.
• Proficiency in MS Office applications like Outlook, Word, Excel, PowerPoint.
• Understanding of mechanical and electrical drawing sets.

Work Environment

This is a remote position requiring proximity to a major airport. The role involves approximately 50–70% travel to customer sites, including manufacturing facilities, project construction sites, and live industrial process facilities. There will be occasional exposure to electrical testing and other industrial processes, and the candidate must be able to work in varying weather conditions. Physical requirements include lifting, squatting, standing, and working in high and low positions for extended periods.

This is a Contract to Hire position based out of Raleigh, NC.

The pay range for this position is $45.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Raleigh,NC.

This position is anticipated to close on Aug 7, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.