Controls Service Technician

What we offer Competitive salary Paid vacation/holidays/sick time- 10 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out! By joining Johnson Controls you will receive a competitive benefits package. The posted salary range reflects the target compensation for this role. What you will do Under minimal supervision, conduct preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on‑site, customer interface. With a high level of complete technical competence, mentor control technicians, service technicians and mechanical technicians on building automation activities. Properly complete required project and service documentation. Provide our customers with the highest level of service to solve building inefficiencies and resolve service‑related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service. How you will do it Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. Provide field proposals for retrofits, upgrades and/or enhancements to existing equipment. Install and modify software and graphics. Communicate with customers upon arrival and before leaving the work site. Ensure high levels of customer satisfaction. Meet regularly with customers to become familiar with operating problems. Keep customers informed on the service provided, outstanding issues and recommend system enhancements, upgrades, and replacement. Adhere to all Johnson Controls and customer safety standards. Train the customer in control systems operations. Deliver manuals and documentation to the customer for training needs as required. Provide mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Compile job documentation, such as certificate of completion, customer training form, training certificates and punch lists. Assist in the design and configuration of building control systems as defined by the contract documents. Create flow diagrams, sequence of operations, bill of material, network layouts and electrical schematics as required. Assist in the loading and commissioning of all system and network‑level controllers as required. Assist in validation of complete system functionality and troubleshoot problems with subcontractors and other trades to ensure proper operation. Keep management and JCI contractor or customer informed of job progress and issues. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. What we look for Required Be a dedicated member of a North America Branch team willing to learn and be responsible for system troubleshooting, repair and aftermarket services for this fast‑growing business. Minimum of 2 to 3 years of Commercial Controls troubleshooting experience in the HVAC industry. This includes buildings, chiller plants and systems. Vocational School program graduate or associate’s degree in a technical field, or two years’ experience in servicing electronic and/or mechanical systems. Demonstrated ability to install and/or service electronic control systems and HVAC related equipment. Effective communication skills to represent Johnson Controls on customer sites. Possesses the ability to explain technical information to technical and non-technical people. Demonstrate effective writing skills as well as understanding of programs and software applications. Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems. HIRING HOURLY RANGE: $29.13 - $40.10. Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology‑assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. #J-18808-Ljbffr