Eligibility Worker I

Job Summary This position helps qualify patients/claimants for government benefits such as Medi-Cal, VOC, SSI/SSDI, TPL, and others within established guidelines. Responsibilities include telephone screening, completing applications, follow‑up with patients/claimants and county workers, submitting applications to the appropriate offices, updating information in the database, and performing miscellaneous related duties as needed. Qualifications High school diploma or GED equivalent required. 1-2 years of customer service experience; healthcare environment or any mix of experience, education or training. Bilingual English/Spanish preferred (read, speak, write). Desire to help others. Additional bilingual skills in Vietnamese, Mandarin, Cantonese are a plus. Basic office skills and computer literacy required. Excellent verbal and written communication skills. Excellent organizational skills. Ability to adapt and manage change in a fast‑paced environment. Typing speed 30 wpm. Working Title Case Manager I Pay Rate $21.00 – $27.25 per hour (depending on relevant experience) Position Type Full‑time; Non‑Exempt Schedule Alternative Work Week Schedule – Mon‑Thurs 7:30 am‑5:00 pm & Fri 7:30 am‑12:30 pm Benefits Health Advocates offers a comprehensive benefits package including healthcare and insurance, retirement benefits, employee discounts, employee assistance program, rideshare incentives, employee referral program, vacation/holiday/sick leave, and other time off. About Us Founded in 1990, Health Advocates is the largest privately funded public advocacy company in California that provides eligibility and recovery services to public health systems, private hospitals, clinics, health plans, government agencies, and individuals. We identify medical coverage from third‑party sources such as Medi‑Cal, Social Security (SSI/SSDI), and other insurance programs to minimize uncompensated care for our clients and the patients they serve. PHI Protection This position requires access to confidential protected health information (PHI). Employees must protect the privacy of all PHI in accordance with Health Advocates’ privacy policies, procedures, and applicable federal and state laws, including HIPAA. Contact Health Advocates 21540 Plummer Street, Suite B Chatsworth, CA 91311 Phone: View phone number on click.appcast.io | Fax: View phone number on click.appcast.io Equal Opportunity Employer Health Advocates is an equal opportunity employer. We treat all employees fairly, consistently, with dignity and respect. #J-18808-Ljbffr Health Advocates, LLC