Business Analyst

Job Title: Business Analyst
Location: Mobile, Alabama (On-site)

Employment Type: Full-Time

Job Role responsibilities

In this role, you'll help analyze, configure, test, and improve a variety of business and financial applications that support the healthcare revenue cycle. You'll work across teams-including Revenue Cycle, Finance, IT, and clinical-to understand how these systems connect and support day-to-day operations. Your work will focus on helping translate business needs into clear system configurations and documentation that support accurate billing, compliance, and reliable system performance.

Essential Functions / Major Job Responsibilities

• Analyze and document business, operational, financial, and revenue cycle workflows to support day-to-day operations.
• Partner with business stakeholders to gather requirements and translate business needs into clear, actionable functional requirements and user stories.
• Support configuration, administration, and day-to-day operation of business applications.
• Assist with issue triage, troubleshooting, and root-cause analysis across supported systems.
• Identify process gaps, data issues, and system inefficiencies and recommend improvement opportunities.
• Develop, run, and validate operational and financial reports using SQL and other reporting tools.
• Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad-hoc analysis.
• Perform data validation, reconciliation, and routine operational and financial analysis to ensure accuracy and reliability.
• Collaborate with Finance, Revenue Cycle, HR, Operations, IT teams, and external vendors on system updates, upgrades, and go-live activities.
• Maintain documentation related to processes, configurations, and system changes.
• Support compliance and audit requirements through accurate documentation and data validation.

Job Requirements

Education:

• Preferred: Bachelor's Degree; Business, Healthcare Administration, Finance, Health Informatics, or a related field

Work Experience:

• Preferred: 0-2 years of relevant work experience

Knowledge, Skills, and Abilities:

• Basic knowledge of Altera Solutions, and the healthcare industry
• Familiarity with Microsoft technologies and third-party technical solutions (databases, SQL, networking, security, reporting, interfaces)
• Experience writing business requirements, user stories, and functional documentation
• Ability to run and understand scripts
• Software support experience with strong troubleshooting and analytical skills
• Understanding of the Software Development Life Cycle (SDLC) in a regulated healthcare environment
• Experience configuring and using applications or system components
• Foundational understanding of healthcare revenue cycle concepts (billing, claims, payments, denials)
• Ability to analyze billing data, reports, and error trends
• Strong attention to detail, analytical thinking, and communication skills

Working Arrangements:

• Standard work week, with the possibility of after-hours, on-call support, and holiday work as required.
• Primarily works in a standard office environment.
• On-call and after-hours work may be required during peak times, such as the end of the month, quarter, year or during applications upgrade.

Travel:

• Up to 10% travel may be required

Salary range: $57,536-$62,536