Document Operations Specialist I

Job Description

Job Description

We are seeking a Document Operations Specialist to support high-volume document processing, imaging, and mailroom operations. This role ensures accuracy, efficiency, and confidentiality while handling sensitive information, including HIPAA-protected data, in a fast-paced production environment.

What You'll Do

• Process and prepare incoming documents for scanning, including sorting, organizing, and repairing pages
• Scan, index, and upload documents into internal systems while ensuring accuracy and quality
• Review scanned images for clarity, completeness, and proper classification
• Operate and monitor mailroom equipment (inserters, sorters, postage meters) to process outbound mail
• Receive, sort, and distribute incoming mail and prepare shipments for delivery
• Perform basic equipment maintenance and troubleshoot minor issues to support daily production
• Ensure accuracy, confidentiality, and compliance when handling sensitive documents (PII/PHI)

What You'll Bring

• Basic PC skills and ability to work within multiple systems
• Strong attention to detail and accuracy in repetitive tasks
• Ability to follow structured processes and meet deadlines under pressure
• Mechanical aptitude to operate and troubleshoot equipment
• Strong organizational and time management skills
• Flexibility with schedule and reliable attendance

Basic Qualifications

• High school diploma or GED required
• Experience in mailroom, document imaging, office operations, or inventory support preferred
• Basic understanding of U.S. Postal Service processes and mailing standards
• Valid driver's license may be required

Pay Details: $16.66 to $18.75 per hour

Search managed by: Ajay Srivastava

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.