Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent for 18 years and recently expanded by acquiring a second office. Today, our team includes nine team members across both locations, all working together to help our customers build stronger financial futures.

I’m a proud parent of three very active kids and love supporting organizations in our community, especially those that empower women, such as Opening Doors and She Unites. Giving back and supporting others is a big part of what motivates both me and our team.

Our office culture is fun, energetic, and focused on continuous improvement. We set goals, work hard to achieve them, and enjoy celebrating success together along the way.

For our team, we offer activity- and sales-based commissions, a retirement plan with company match, paid time off, incentivized travel opportunities, health benefits, and a strong focus on work-life balance.

Our mission is to help put as many people as possible into a better financial position. We have a unique opportunity to truly make a difference for the people we serve. We’re looking for hardworking, goal-focused individuals who enjoy helping others, think strategically, and are excited by a challenge. If you’re motivated, people-oriented, and ready to grow, this could be a great place to build your career.

ROLE DESCRIPTION:
Rachel FitzPatrick - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.