Remote Bilingual Events Registration & Marketing Coordinator - Maternity Leave Contract (Woodstock)

About the Role We are searching for an articulate, creative, solution-driven individual to join our team as a Bilingual Event Registration & Marketing Coordinator. The role is a hybrid/remote contract based in Toronto, with one day in the office and four days remote, lasting fourteen months. Key Responsibilities Customer Service Respond to and resolve all customer inquiries via phone and email for Canadian and select US events in English and French, providing timely and accurate information on registration, event details, nominations, and other concerns. Event Marketing Partner with Brand, Marketing, and Events Teams to develop and maintain key event assets, including websites, registration flows, and attendee communications. Become an expert in our event platform (Swoogo), managing the entire lifecycle of registration and nomination submissions from setup to reporting. Brand Marketing Develop deep brand and event knowledge to support various team and departmental projects as needed. Job Requirements Bilingual in English and French 1 to 3 years of marketing or events experience Travel to 3 events per year (Vancouver, Montreal, US) Event registration, marketing, customer support or client service experience Ability to lift up to 20 lbs to support the Events and Marketing teams in event planning, setup, execution, and teardown Knowledge of event registration or events database platform similar to Swoogo, Cvent, GlobalMeet or Hopin is an asset Experience with landing page building in tools such as WordPress or Webflow is an asset Basic digital marketing fundamentals are a plus including website administration and email marketing Soft Skill: Customer Orientation & Good Communication – You like to work with people, listen to their needs, and can adapt/respond to different types of characters Soft Skill: Curious & Creative – You like to learn new things, delve into problems, and recommend & test solutions Soft Skill: Results-focused – Proactive and focused on continuous improvement Soft Skill: Process-driven & Organized – High attention to detail, managing multiple competing deadlines, excellent prioritization and organizational skills Soft Skill: Adaptable – Ability to work independently, collaboratively, and efficiently in a fast-paced matrixed environment EEO Statement EnsembleIQ is an equal opportunity employer committed to diversity and inclusion. We provide accommodations at all stages through recruitment and employment in accordance with Human Rights and accommodation legislation upon request. #J-18808-Ljbffr EnsembleIQ