Customer Service Representative

Customer Service Representative

The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time, hourly non-exempt position.

Member Experience & Sales Support

Greet and check in all members, guests, and prospective members

Inform prospective members about our membership options and current promotions

Answer phone calls in a polite and professional manner

Facilitate necessary updates to members' accounts

Front Desk Operations & Compliance

Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag

Operate the POS system and accept payments

Ensure all retail items are fully stocked

Assist in maintaining the neatness and cleanliness of the club

Other duties as assigned These duties and responsibilities may change at any time. Compensation: $10.00 - $15.00 per hour

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.