Daytime Front of House Team Member

Chick-fil-A Team Member Opportunity

We are hiring team members for our front of house team! Are you a people person and have a great smile?

No experience necessary, training provided. Openings available for day time, full-time & part-time availability. We love to promote from within.

Who we are:

Our company's mission statement specifies that our goal is to have a positive impact on all who come in contact with Chick-fil-A. We do this through genuine care for our guests and team members, ensuring that we follow the recipes that make Chick-fil-A great and that we always act with kindness.

At Chick-fil-A Oswego, our goal is to be the best place to eat and the best place to work. We are committed to giving our personal best.

Who we hire:

We are passionate about building a team of high character individuals; people who care for others, love to have fun while working hard, and are serious about pursuing their dreams. Chick-fil-A is a place to become the best version of yourself through serving others.

Front of house specific job duties include greeting guests, taking guest orders, serving food to guests, providing outstanding service in the dining room, and maintaining a clean & safe restaurant environment.

Front of house responsibilities:

• Positive attitude and a great smile
• Provide enthusiastic and genuine care for all guests
• Execute all procedures as laid out by leaders (this includes food safety, service, and cleanliness models)
• Create a welcoming and kind environment between yourself and other team members
• Proactively contribute to the cleanliness of both guest and team member areas
• Willing to participate in cross training
• Know all relevant standard operating procedures
• Consistently follow all food safety and physical safety procedures.
• Set personal and professional goals and work to achieve them
• Respect your teammates by being on time for shifts
• Resolve problems for guests using the H.E.A.R.D. model (hear, empathize, apologize, resolve, delight)

Job requirements:

• Must be available to work anytime between 6am-4pm
• Display initiative & a positive attitude
• Work hard in a fast-paced environment with a sense of urgency
• Willing to learn & be coach-able
• Give your best effort
• Dependable team player
• Flexible and able to multi-task
• Be a team player
• Must be punctual, show up on time, and arrange for covers when unable to work scheduled shift.
• Must be willing and able to follow and honor leadership/supervisors.
• Must be able and willing to work with a sense of urgency and to serve guests according to procedural requirements.
• Must be willing to set an example and hold each other accountable.
• Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
• Must be neat, professional, and willing to follow appearance requirements.
• Must be able and willing to stand, walk, and work on their feet for extended periods of time.
• Environmental exposure to temperatures. All front of house team members are expected to work outside in drive-thru.

Some of the great benefits of working at Chick-fil-A Oswego:

• Competitive pay
• Closed on Sundays, Thanksgiving, and Christmas
• Positive and fun environment
• Flexible schedules
• Leadership advancement opportunity, we love to promote from within
• Scholarship opportunity
• Free college tuition with Point University (must work a minimum of 25hrs/wk and be accepted by university)
• Free or discounted food with every shift
• 401K retirement plan for eligible employees
• Earn paid time off up to 40 hours per year

If you think you have what it takes, we would love to meet you.