Program Manager

Program Manager, Physical Security and Access Control

This 1.0 FTE/Full-time position is scheduled to work 8-HR day shifts, Monday through Friday.

Compensation: Exempt, $39.48/HR - $56.40/HR

Benefits: At Mason Health, we are committed to providing our employees with a comprehensive benefits package that supports both your professional growth and personal well-being. Whether you are a Part-time or Full-time member: Health & Wellness Benefits:

• Medical, Dental & Vision Insurance – With employer paid premiums for full-time employees
• Mental Health & Wellness Resources – Access to our Employee Assistance Program (EAP), Talkspace, and the Calm App.
• Life Insurance
• Short & Long-Term Disability Insurance

Financial Benefits:

• Retirement/Deferred Compensation Plans – Mason Health contributes 8% of your compensation every pay period when you contribute at least 5%.
• Flexible Spending Account (FSA)
• Tuition Assistance Program
• Approved by the Health Resources and Services Administration (HRSA) for student loan repayment programs.

Time Off & Work-Life Balance:

• Generous Paid Time Off (PTO) – Accrue up to 8 hours of PTO every bi-weekly pay period, starting with 5 weeks of PTO and increasing to 7+ weeks after 3 years.

Exciting Incentives:

• Employee Referral Program – Earn up to $7,500 depending on the role.

PNW Living:

• Nestled in the heart of the Pacific Northwest – Shelton offers the perfect balance of work and lifestyle, with access to top outdoor recreation, local dining, and unique attractions. Located near Olympic National Park and Puget Sound, it's a gateway to adventure, surrounded by lush evergreen forests, crisp mountain air, and serene waters.

Job Summary: The Program Manager for Physical Security and Access Control supports the administration, coordination, and continuous improvement of Mason Health's physical security and access control programs. This role oversees the day-to-day operation of access control, badge access, key management, surveillance, alarm, and panic button systems while supporting regulatory compliance, emergency preparedness activities, and security-related projects. The Program Manager collaborates closely with the Physical Environment and Security Manager, vendors, contractors, and internal departments to maintain a safe and secure environment across Mason Health facilities.

Essential Duties and Responsibilities:

1. Administers and maintains access control systems, staff and visitor badge access, facility key systems, and related security databases and records.
2. Coordinates the operation, maintenance, testing, and troubleshooting of surveillance, alarm, panic button, and other electronic security systems.
3. Serves as the primary operational liaison for contracted security vendors and security system service providers; assists with contractor credentialing, compliance tracking, and performance coordination.
4. Conducts routine audits, assessments, and monitoring activities related to badge access, key control, surveillance systems, and security processes to support regulatory compliance and operational effectiveness.
5. Assists with the implementation, maintenance, and continuous improvement of security-related policies, procedures, and standard work.
6. Supports emergency preparedness and incident response activities, including maintaining working knowledge of ICS, NIMS, and EOC principles and participating in drills, exercises, and after-action follow-up activities.
7. Coordinates and supports security-related projects, system upgrades, and technology enhancements, including project timelines, vendor coordination, documentation, and implementation activities.
8. Provides training and education to staff related to access control, security systems, de-escalation techniques, and security procedures, as assigned.
9. Collaborates with departments and leadership to address security concerns, support operational needs, and promote a safe and secure environment.
10. Maintains records, prepares reports, and tracks data related to security systems, incidents, audits, inspections, and operational activities.
11. Operates company vehicles to travel between district-approved locations for the purpose of maintaining facilities and performing related onsite duties.
12. Other duties as assigned.

Required Education and Experience:

1. Associate's degree in Security Management, Criminal Justice, or related field preferred; equivalent experience may be considered.
2. Minimum of 5 years of experience in law enforcement, public safety, or related field.
3. Strong background in project management, including planning, execution, and evaluation.
4. Familiarity with healthcare security standards and regulations (e.g., IAHSS certifications) is highly desirable.

Required Licenses, Certifications and/or Registrations:

1. Certification as an AVADE or MOAB trainer, preferred.
2. Valid Washington state driver's license.

Required Knowledge, Skills, and Abilities:

1. Computer Literate with working knowledge of various software programs including, but not limited to Microsoft Office (Word, Excel, Access, PowerPoint), Microsoft Outlook, and Microsoft Works.
2. Excellent verbal and written communication skills.
3. Ability to remain calm under pressure.
4. Strong leadership skills.
5. Ability to anticipate hazards and problems and respond effectively.
6. Excellent interpersonal skills.
7. Proficient in Microsoft Office Suite or related software.

Mason Health practices equal employment opportunity towards all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex/gender (including pregnancy), sexual orientation, religion/creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.

Location: Mason Health · Physical Environment and SecuritySchedule: Days