Productivity Specialist

Machinist/Programmer

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Morris Great Lakes is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in western New York, western Pennsylvania and West Virginia. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively.

Summary of Responsibility:

Productivity Specialists comprise the most comprehensive customer service, support, and aftermarket sales in the industry. We need your validated experience to bring innovative ideas to our customers. Morris is looking for the brightest machinists and programmers to offer the latest products, efficiency generating solutions, and a level of machine installation customer support that is unmatched by our competitors.

What You Will Contribute:

• Develop strong customer relationships across multiple levels within their organizations: shop floor, programming, engineering, purchasing, and senior management.
• Act as a central knowledge base for machine accessories, work holding, and tooling products to recommend solutions direct to customers and for machine sales planning.
• Analyze customer equipment and processes to recommend solutions that improve the customer's return on their capital investment, while growing efficiency and profitability.
• Partner with capital equipment sales in assigned territory to ensure all customer needs are met from pre-sales to project completion.
• Encouraging a sales territory to generate revenue when not supporting capital machine projects.
• Develop and deliver outstanding customer product demonstrations.
• Attend industry events and supplier training seminars to stay current with new products, processes, and technologies.
• Lead projects by collaborating with Morris' engineering, capital equipment sales, contracts, service, and management teams.
• Possess an in-depth knowledge of the machine tool industry and product lines represented by the company.
• Maintain a high degree of integrity and professionalism that safeguards the trust and confidence of customers and colleagues.
• Use a conscientious approach to identify and solving our customer's challenges.

Qualifications and Competencies:

• Minimum 5 years of machine tool experience
• Preference for candidates with experience reviewing and processing part prints, fixturing strategies, and tooling selection
• Internally driven with a deep-seated desire to win in a competitive marketplace
• Self-motivated and capable of operating with minimal direction
• Candidate must bring a strategic approach to all work and creativity for solving challenges
• Ability to work in a fast-paced environment and balance multiple priorities
• Ability to excel in a team environment as well as when working independently
• Excellent verbal and written communication skills
• Ability to optimally present products and solutions to customers in one on one and group settings
• Prior experience working with various levels of employee and management
• Intermediate to sophisticated knowledge of Microsoft Office suite and other related business programs.
• Prior experience in public speaking or presentation.
• Prior successful experience in project management.
• Position requires access to reliable transportation, a valid U.S. driver's license, and a clean driving record.
• A current U.S. passport (Preferred, but not required)
• Daily travel throughout the assigned territory with occasional long distance or overnight travel required

What's in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks' Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program