Remote Server Support Engineer
Computer Generated Solutions (CGS)
New York, NY
- Remote job
Providing remote support for server infrastructure incidents, the full-time Server Support Engineer will troubleshoot hardware and software issues in enterprise environments, focusing on Windows Server, Linux, and VMware while collaborating with international customers. Key responsibilities Deliver remote L1/L2 technical support via phone, email, and chat Troubleshoot and analyze incidents in Windows Server, Linux, and VMware environments Manage and document incidents in ticketing systems while collaborating with escalation teams for complex cases Required qualifications 2-3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk roles, preferably in the healthcare industry Basic knowledge of enterprise server architecture and hardware components Familiarity with Windows Server administration, Linux environments, or VMware virtualization Experience with troubleshooting and incident management processes Analytical thinking and ability to work independently in a dynamic technical environment #J-18808-Ljbffr Computer Generated Solutions (CGS)
Vacancy posted 5 days ago
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