B2B Customer Experience Advocate
Pandora
Pandora in the United States seeks a Representative, Customer Experience - B2B to manage escalated inquiries via phone and email, resolving issues with care and speed. You will partner with Operations, Logistics, Retail, and CX teams to ensure accurate records and proactive updates. The role emphasizes empathy, accuracy, and customer-first service. With a focus on metrics like CSAT, NPS, and FCR, you will stay informed on product launches and policy changes, contributing to a high-quality #J-18808-Ljbffr Pandora
Vacancy posted 5 days ago
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