Senior Product Associate, Credit Solutions

Salary: $61,000 - 101,000 per year Requirements:

• Were looking for at least 3 years of experience, or equivalent expertise, in product management or a closely related field.
• We need working knowledge of the product development lifecycle, from discovery through delivery and iteration.
• We value experience supporting discovery work, defining requirements, and refining backlogs.
• We need the ability to use both qualitative and quantitative inputs to shape product decisions.
• Were seeking developing fluency in data literacy and basic product analytics.
• Preferred: experience turning user research insights into roadmap priorities and feature design.
• Preferred: familiarity with agile product practices and writing clear acceptance criteria.
• Preferred: experience working with design and engineering teams to deliver iterative improvements.
• Preferred: the ability to create concise, persuasive narratives that align stakeholders around decisions.

• We partner with the Product Manager to identify product opportunities through customer discovery and market research.
• We conduct and support user research, including interviews, journey mapping, and synthesis of feedback.
• We translate customer and business needs into clear product requirements, epics, and user stories.
• We evaluate upstream and downstream impacts of feature changes to maintain a cohesive end-to-end experience.
• We define, track, and interpret product performance metrics to shape prioritization and ongoing improvement.
• We monitor delivery outcomes against time, cost, and quality targets throughout the product lifecycle.
• We collaborate with cross-functional teams to align roadmap execution, scope, and delivery milestones.
• We communicate product decisions and trade-offs clearly to stakeholders and delivery partners.

• Support
• Product Manager
• Security

More:

Were collaborating with hackajob to connect with exceptional professionals for this Senior Product Associate role on our Credit Solutions Team. In this position, we help shape and improve product experiences by translating customer needs into clear requirements and partnering across design, engineering, and stakeholders to deliver value through a disciplined, data-informed product lifecycle. We offer a competitive total rewards package based on role, experience, skill set, and location, along with a range of benefits and programs for eligible employees, including comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. We are a leading financial services firm serving households, small businesses, nonprofits, and cities through a broad range of financial products, and we value diversity, inclusion, and equal opportunity across our global workforce. Our Consumer & Community Banking division supports Chase customers with personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing, and we lead the U.S. in credit card sales and deposit growth while offering widely used digital solutions and strong customer satisfaction.

last updated 38 week of 2026