Client Service Representative (CSR)

Job Description

Job Description

Where:1901 N Union Blvd, Colorado Springs, CO 80909 

Pay Range: $17.00 - $18.00 per hour 

Hours: Part Time; Monday-Friday 8:00am - 2:00 pm; On call required

Client Service Representative (CSR) 

in Colorado Springs, Colorado 

Discover a client service role that makes every day rewarding. As a CSR for Interim HealthCare®, you’ll be part of a team that is improving lives through the in house care they provide. 

Interim HealthCare is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist our Client Service Supervisor with staff scheduling and the daily operations of our office. If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this! 

Our Client Service Representatives enjoy some excellent benefits: 

• Competitive weekly pay 
• Holiday pay and Paid Time Off for full-time employees 
• Medical and life insurance for full-time employees 
• Dental, vision, and supplemental insurance available for all employees
• Paid Family and Medical Leave 
• Supportive and collaborative work environment 
• Career advancement, professional development, and ongoing learning opportunities 
• Continuing education benefits and discounted tuition through Colorado Christian University and Rasmussen University 

As a Client Service Representative, here’s a big-picture view of what you’ll do: 

• Assist our Client Service Supervisor in ensuring compliance with quality and operational standards 
• Schedule staff and improve the process of client/patient scheduling for home care services 
• Verify documentation on employee’s schedules 
• Assist with office functions such as processing weekly payroll 
• Act as a customer services representative for the Personal Care clients and employees. 

A few must-haves for Client Service Representatives: 

• One (1) year experience in health care, temporary staffing or related industry preferred. 
• Experience scheduling is a plus. 
• At least 18 years of age. 
• Requires excellent customer service skills. 
• Ability to thrive in a fast paced environment. 
• Proven organization skills and detail orientation 
• Have a positive attitude and be motivated to help others. 
• Ability to multitask and work under pressure with changing priorities and short deadlines. 

Why Work for Interim HealthCare? 

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do. 

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.  

How to Apply: Submit your application through this posting or the Interim HealthCare Careers page,  Applications will be reviewed on a rolling basis until the position is filled. 

Application Deadline: Accepting ongoing applications.