Customer Support Technician

Customer Support Technician

The Customer Support Technician delivers and picks up technology equipment at school locations, helps with warehouse tasks as needed, and represents the One2One team with friendly, professional customer service. This position will be full-time and onsite in Cleveland, OH.

What You'll Do

• Safely operate a company vehicle
• Deliver and pick up technology equipment at school locations
• Load and unload equipment
• Verify deliveries and pickups
• Complete delivery documentation
• Assist with warehouse tasks as needed
• Keep the company vehicle clean and organized
• Provide friendly, professional customer service
• Perform other related duties as assigned

What You'll Need Required:

• Valid Ohio driver's license
• Strong communication and customer service skills
• Basic computer skills
• Reliable, organized, and able to work independently

Physical Demands

• Ability to occasionally lift up to 50 pounds
• Ability to safely load and unload equipment using carts, dollies, or pallet jacks
• Ability to climb stairs when making deliveries

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to View email address on click.appcast.io or View phone number on click.appcast.io.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

$18 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.