Medical Director, Primary Care, Market, Southwest Utah - Washington Fields Family Medicine and Desert Color Parkway Family Medicine

Job Description: The Medical Director-Primary Care Clinic-Market provides effective physician leadership at the clinic level to help build a healthy culture, engage physicians, and work with the service line and region leadership teams. This position champions provider growth and development, innovation, and continuous improvement. The incumbent promotes excellence in the fundamentals of extraordinary care by engaging physicians, APP's, and teams across Intermountain Health.

Scope
This role reports to the service line Senior Medical Director of Medical Group. This position is expected to collaborate, communicate, and build relationships with all members of the healthcare team as appropriate.

Essential Functions

Engaged Care Giver

• Helps create and support a collaborative, psychologically safe environment for providers and caregivers in the clinic.
• Actively creates and supports a clinic leadership team composed of a lead physician, practice manager/director, RN coordinator / lead RN, and APP lead.
• Meets regularly with clinic manager, RN coordinator, and care management team to help address and improve clinical and operational issues.
• Actively participates in monthly meetings with the clinic Personalized Primary Care (PPC) leadership team. Works with this team to develop and update clinical and operational team-based care processes.
• Leads monthly clinic provider meetings.
• Meets regularly with the service line medical director or medical director and serves as a liaison for the providers in the clinic.
• Attends the bi-monthly or quarterly Leadership Council meeting.
• Attends the monthly PPC meeting.
• Leads clinic specific provider recruitment efforts.
• Helps to develop a recruitment strategy with their local team and respective service line that promotes smart growth and access. Works to ensure there is effective bi-directional communication between the frontline caregivers, service line leaders, and the MG Sr leadership team.

Safety

• Understands and champions the use of the Intermountain Operating Model, including co-leading the daily clinic huddle.
• Ensures that clinic providers attend the daily huddle on a regular basis.
• Works with the practice manager to help resolve provider and staff concerns.
• Supports the clinic manager in addressing any clinic concern that may arise.
• At the request of service line or region leaders, meets with clinic providers for any safety issues that may arise.
• Works with the service line or region medical directors when crucial conversations are required to address unprofessional or disruptive provider behavior.

Quality/Access

• Supports the implementation of Intermountain Medical Group quality initiatives such as STARS measures, ACO quality metrics, HEDIS measures, and NCQA elements in the clinic.
• Supports and participates in Committee or Clinical Program activities to improve collaboration between employed and affiliated clinicians.
• Provides input in the development of the quality and access goals of their service line and IMG.
• At the request of service line or regional leaders, meets with clinic providers for quality and access issues that may arise.
• Supports creating innovative ways of creating access to care for patients.
• Participates in the development of the clinic budget each year and helps with problem solving when there is a variance to the budget.

Experience of Caring/Leadership Competencies

• Is a positive role model and a consensus builder in the clinic.
• Promotes patient centered care and is a patient advocate.
• Regularly recognizes team members for their positive contributions to the team.
• Serves as the Experience of Care provider champion in the clinic.
• Exemplifies full engagement in and enthusiasm for the Fundamentals of Extraordinary Care.
• Holds provider partners accountable for engaging in the Fundamentals of Extraordinary Care.
• Understands and champions a high functioning model of team-based care, including effective partnering with mental health professionals in the primary care setting.
• Nurtures and supports an Esprit de Corps culture in the clinic and Intermountain Medical Group.

Skills

• Leadership
• Interpersonal Communication
• Relationship Building
• Strategic Planning
• People Management
• Continual Improvement Process
• Workforce Planning
• Health Administration
• Medical Staff Training
• Health Care

Minimum Qualifications

• Medical Doctor or Doctor of Osteopathic Medicine Degree. Education must be obtained through an ACGME or AOA accredited institution. Degree will be verified.
• Active Medical Licensure, or in the process of obtaining licensure.
• Two years of experience leading successful improvement in clinical settings.
• Experience with change management with the ability to provide leadership in the adaptation and implementation of new processes or technology that enhance safety.
• Effective verbal, written, and interpersonal communication skills.

Preferred Qualifications

• Trained in improvement science (i.e., Six Sigma, Lean, Project management, Advanced Training Program).
• Experience working in a complex health system (e.g., hospitals, ambulatory clinics, post-acute care).
• Demonstrated leadership of clinicians.

Physical Requirements

• Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
• Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
• See and read computer monitors and documents.

Location:

Washington Fields Clinic

Work City:

St. George

Work State:

Utah

Scheduled Weekly Hours:

4

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$7.25 - $999.99

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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