Security Systems Support Technician - Incident & Fault Resolution
Interface Systems
Interface Systems is seeking a Level 2 Security Technical Support Analyst to provide fault isolation, repair, and service restoration for business security systems including CCTV, Fire, and Access Control. You will work with Level 1 support, engage with clients via multiple channels, and drive resolution of complex incidents across enterprise networks. You will build trusted client relationships and apply technical knowledge to incident analysis, root cause identification, and preventative #J-18808-Ljbffr Interface Systems
- Application Support Analyst Apply (opens in new window) Job Req Id: 26946874 Location(s)... ...queries from stakeholders, provide short-term resolutions and work with relevant technology... ...to identify risks, vulnerabilities and security issues. Makes evaluative judgments based...SuggestedFull timeTemporary work
- Eliassen Group is seeking a Lead Support Analyst to oversee the reliability of mission-critical scheduling applications across global... ...Support Analysts and coordinate cross-regional triage to ensure incident, problem, and change management aligns with ITIL. This remote role...SuggestedRemote job
- ...IT Help Desk Technician IIThe IT Help Desk Technician... ...within the IT support team, responsible for... ...ensuring the stability, security, and performance of desktop systems, applications,... ...volume.Accurately record incidents, troubleshooting steps, resolutions, asset inventory, and...SuggestedRemote workWeekend workAfternoon shiftEarly shift
$20 - $24 per hour
...services provider is seeking a remote Service Desk Technician for a long-term contract. This role involves providing technical assistance and support for employees, ensuring the resolution of time-sensitive IT incidents. Responsibilities include managing support tickets...SuggestedHourly payLong term contractRemote workShift work- ...Presbyterian Healthcare Services is hiring a Security Technician for the Albuquerque, NM area. The role... ...a 12 Hour Night shift. The position supports the hospital environment to maintain... .... Responsibilities include patrols, incident response, documentation, and...SuggestedFull timeLocal areaNight shift
$29 - $34 per hour
...on-boarding, customer support, information technology... ...for complex technical incidents from Helpdesk I/II... ...identity, access, and security configurations across... ...fixes or improvements to system reliability and support... ...downtime and proactive issue resolution. Monitor and update...Permanent employmentWork at officeRemote work- ...adherence to service and resolution deadlines. Provide technical support for hardware and... ..., and videoconferencing systems. Interact with vendors... ...troubleshooting and escalating incidents as necessary. Manage... ...Knowledge of corporate VPNs and secure remote access....Remote work
$85k - $120k
...looking for a Production Support Analyst to join our client... ...experience with these systems and business lines is not... ...Development; Cyber & Information Security; Data Science and DevOps... ...are tracked through to resolution. Ensure efficient incident management, ensuring...Full timeLocal areaWorldwideVisa sponsorshipWork visa$29 per hour
...second tier technical support to internal employees.... ...working with applications/systems to undertake analysis, diagnosis and resolution of employees issues/... ...Service Desk contacts into Incident Management System (... ...Familiarity with encryption and security tools and triaging...Full timeContract workTemporary workTraineeshipLocal areaRemote workShift workWeekend work- ...accurate tier one technical support to all clients... ...working with applications/systems to undertake analysis, diagnosis and resolution of all problems, which... ...follow up to ensure timely incident resolution and customer... ...and enforce system security guidelines for all clients...Casual workWork at officeRemote workAll shiftsShift workWeekend work
- ...Technical Support SpecialistThe Technical Support Specialist... ..., and follows University security standards. This is an on-... ...and support the phone system in a VoIP environment; resolve... ..., track, and communicate incident/request status and resolution in ServiceNow, including...Work at officeLocal areaRemote workWorldwideAfternoon shift
- ...Responsibilities Manage L1 and L1.5 incidents and service requests from intake to resolution. Provide first-contact... ...prioritize, document, and resolve support tickets. Perform ticket triage and... ...IT support / technical help desk Systems analysis, IT operations, or data...Shift work
$90k - $115k
...is seeking a Technical Support Analyst based in our... ..., printing, and AV/VC systems. Troubleshoot and resolve... ...coordinating issue resolution across users, MSP, and... ...and service quality. Security Support: Support vulnerability... .... Assist with incident response activities and...Work at office- ...ResponsibilityProvides responsive, security-conscious technical support for Arora’s growing,... ...escalating infrastructure or security incidents when appropriate.Documents... ..., troubleshooting steps, and resolutions in the service desk ticketing system and maintains accurate asset,...Work at officeRemote work
- ...TitleProvide first-level technical support to associates via phone,... ..., prioritize, and manage incidents and service requests through... ...troubleshooting activities, and resolutions within the ITSM platform.Assist... ...environments by monitoring system status, responding to alerts,...Remote workFlexible hoursShift workNight shiftAfternoon shift
- ...Technical Support Analyst Rain makes the next generation of payments... ...partner issues across Rain's systems, APIs, and integrations.... ...issues on their end. Own incidents in your queue as part of the... ...teams to get to a satisfactory resolution Maintain accurate documentation...Work at officeWork from homeFlexible hours
$75k
...POSITION PURPOSE: The IT Support Technician I/II provides... ...including login problems, system errors, and... ...support issues to full resolution, implementing workarounds... ...updates to maintain security, compliance, and reliable... ...expectations. Utilize an incident ticketing system to...Work at officeLocal areaRemote workRelocation- ...serve as front-line, level 1, IT support for the enterprise, which... ...promote and escalate problem, incident, and request action items,... ...incidents/requests from report to resolution. Provide support and... ...development, and implementation of systems, methods, and procedures,...Remote workShift workDay shift
$142.32k - $213.48k
...Category: Technology, Applications Support, ProfessionalCompany: CitiThe... ...environment , including system administration, bash... ...Support: Know procedures around incident handling, including identification... ...communication, troubleshooting, resolution, post-incident review and...Full timeWork experience placementLocal area- ...line, Level 1 and Level 1.5 IT support within a large, enterprise... ...appropriately triage and escalate incidents when additional support is... ...from initial report through resolution Monitor and respond to Service... ...environment involving systems, processes, data coordination...Hourly payContract workWork at officeShift work
$60k - $70k
...seeking an experienced Technical Support Specialist to lead and... ...infrastructure for autonomous robotic systems. This role is critical to... ...root causes, and resolve incidents using structured troubleshooting... ...and follow through until resolution. Highly organised, detail‑oriented...Remote work- ...HHC) is seeking an IT Technician to provide comprehensive technical support across desktop, laptop,... ..., and ensure timely resolution of service requests in... ...implement cable management systems. Provide technical... ...Service Desk and incident management records, including...Work at officeRemote work
- ...re looking for an IT Support Analyst to help deliver... ...administering core IT systems, and helping improve... ...owning tickets through resolution Help Improve IT... ...opportunities Contribute to Security & Documentation... ...improvements Participate in incident response and...Full timeWork at officeRemote workFlexible hours
- ...Collaborate globally to ensure system reliability and uptime. Drive... ....Job DescriptionLead Support Analyst, Shared Services & Production... ...support practices, including Incident, Problem, Change, and Release... ...with global teams for issue resolution.Perform advanced Linux system...
$28 - $32 per hour
...Contract Service Desk Technician Position Summary... ...first-level technical support for end users across a... ...IT-related questions, incidents, and service requests,... ...initial contact through resolution or appropriate escalation... ...Office, email systems, internet browsers, and...Contract workWork at officeRemote work$59.25k - $123.13k
Data Center Hardware Technician - Lockport, NY (on-site... ...We work together to support a diverse IT... ...Layer 1-3 network, and system troubleshooting across... ...rapidly isolate hardware faults and accelerate mean time... ...status updates and incident resolution details. Maintain an...Work at officeFlexible hoursShift workNight shiftAfternoon shift- ...etabliert und eine zuverlässige Überwachung geschäftskritischer Systeme gewährleistet. Sie überwachen Systeme, Anwendungen und Cloud-... ...gbarkeitsrisiken ein. Sie administrieren Dashboards, unterstützen Incident- und Change-Management und Dokumentieren Ergebnisse. #J-18808-...Remote job
- ...Trading Floor Support Analyst Location: New York, NY 101... ...technical support and rapid issue resolution for trading systems, applications, hardware,... ...systems and escalate incidents appropriately. Diagnose... ...compliance with operational, security, and regulatory standards....Permanent employment
$62.4k - $68.4k
...Description Role: Technology Support Analyst II Location:... ...efficient and timely resolutions. Device Management:... ...service requests and incidents using the organization's ticketing system, ensuring clear... ...Certified Desktop Support Technician (MCDST), or equivalent...Permanent employmentWork at officeLocal area$80k - $120k
...experience. This team supports the infrastructure... ...data centers, hardware systems, and customer workloads... ..., data center technicians, and engineering teams... ...issues and high-priority incidents, identifying root causes... ...experience driving resolutions and continuous...Permanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Security Systems Support Technician - Incident & Fault Resolution. Be the first to apply!
- cyber security technician New York, NY
- fire alarm technician New York, NY
- fire alarm engineer New York, NY
- fire alarm installer New York, NY
- electronic security technician New York, NY
- security alarm technician New York, NY
- security systems installer New York, NY
- security technician New York, NY
- sharepoint support analyst New York, NY
- operations support technician New York, NY


