Shift Supervisor (3018, Market City)

Join us for our Summer Hiring Events!

* *Thursday, August 5th, from 9:00 AM to 5:00 M - *At our Ward South Shore Market Store: 1170 Auahi St Store #133, Honolulu, HI 96814
* *Friday, August 6th, from 9:00 AM to 5:00 PM* - At our Kapolei Store: 4850 Kapolei Parkway, Bldg. A Kapolei, HI 96707

We will be facilitating on-site interviews and on-the-spot job offers for our Ala Moana, Market City, Ward, and Kahala locations! Walk-ins are welcome for those interested, and we ask that all attendees please check in with the hiring team upon arrival. Be sure to bring your resume and a smile!

In the event a conditional offer is made, we highly encourage applicants to also bring

* Two forms of government-issued identification, example such as a Driver’s License, State ID, Passport, etc.
* TB test results if available, as the position requires it.

The Coffee Bean & Tea Leaf® is a popular “California born and brewed” family-run specialty coffee and tea retailer that was brought to Hawaii in 2005.  We are passionate about serving customers our carefully handcrafted products including an extensive menu of coffee, tea and beverage innovations exclusive to The Coffee Bean & Tea Leaf®, and locally made fresh food offerings.

The Shift Supervisor is responsible for assisting the store manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. Shift Supervisor assists in training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. This position directly supervises the barista and lead barista positions and acts as the manager on duty in the absence of the store and/or assistant manager.

*Skills*

* Excellent English verbal and written communication skills
* Computer literacy, Proficient with Microsoft Office Suite Program, Word, Outlook, Excel etc.
* Excellent teamwork, interpersonal, multitasking and problem-solving skills
* Requires high organization and great attention to detail
* Performs with a “sense of urgency” and possesses a positive attitude

*Education & Experience*

* High School Diploma or GED, required
* Minimum (1) one year retail or customer service experience or (6) six months of specialty coffee experience
* Previous supervisory experience, preferred
* Register and cash handling experience

*Physical Requirements*

* Use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
* Regularly required to handle food, hot beverages, and work with sharp objects
* Frequent standing and walk for long periods of time, approximately 90% of shift
* Ability to bend over and kneel frequently
* Must frequently lift and/or move up to 30 pounds; occasionally carry up to 25 pounds
* Required to work in cold temperatures for long periods of time

*Benefits *include competitive wages and tips, flexible schedules, medical insurance, paid vacation, 401k retirement plan with a company match, advancement opportunities, and more!

*We are an EEO/AA employer, including disability and veterans.*We are currently seeking *Shift Supervisors *(full-time, part-time, casual) to join our locally owned and operated Coffee Bean & Tea Leaf - Kahala! If you have a passion for customer service and possess experience in the restaurant or food & beverage industry, we may have the perfect opportunity for you!

The Shift Supervisor is responsible for assisting the store manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. Shift Supervisors assist in training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. This position directly supervises the barista and lead barista positions and acts as the manager on duty in the absence of the store and /or assistant manager.

*Qualifications:*

* Previous customer service experience in a restaurant or cafe environment preferred
* Register and cash handling experience preferred
* High school education or equivalent combination of education and experience.
* Must be friendly, enthusiastic and highly motivated professionals who are service driven.
* Must be able to lift 30 pounds.
* Must possess excellent verbal and written communication skills.
* Must comply with all company policies and requirements
* Must possess a valid TB Clearance.

*Benefits* include competitive wages and tips, flexible schedules, medical insurance, paid vacation, 401k retirement plan with a company match, advancement opportunities, and more!

_With a commitment to diversity and inclusion, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by federal, state or local laws._

_#CP_

Job Types: Full-time, Part-time

Pay: From $17.75 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance

Application Question(s):
* Do you have Open/Flexible Work Availability? (this includes open-close, Monday-Sunday, and holiday availability). If not, please provide your work availability times for a full work week Monday-Sunday.
* (Yes/No) Are you at least 18 years of age or older?
* (Yes/No) Are you currently on the island and able to commute to this location?
* Would you be able to attend our upcoming First Friday hiring event at the Kahala Coffee Bean? If not, please provide your availability for our team to connect with you should you move forward in the process.

Experience:
* retail: 1 year (Preferred)
* specialty coffee: 1 year (Preferred)
* supervisory: 1 year (Preferred)

Work Location: In person