Project Director - DE Highway Client Service Leader

What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee‑owners. This Project Director position will serve as the DelDOT Client Service Leader (CSL). The DelDOT CSL is chiefly responsible for discovering value for their client. The CSL is expected to develop a client-level driven strategic plan, have a comprehensive knowledge of the client, develop a vertical relationship system through the client organization, develop a client lifecycle plan, develop and leverage a client service team, monitor delivery, grow sales and revenue, and foster ultimate client satisfaction. In addition to the DelDOT CSL role, this position also serves as the primary client liaison for multiple projects and clients. The Project Director is responsible for managing and delivering all aspects of one or more mega ($5M+) and/or super mega ($25M+) projects including contracting, project controls, quality, risk and change management. The Project Director implements the firm’s project delivery plan using HNTB’s Sophisticated Delivery Approach (SDA). What You'll Do Develop and nurture key client relationships and serve as the primary company contact on assigned projects. Communicate effectively with clients to identify needs and evaluate alternative business solutions and strategies. Be responsible for financial performance on projects. Proactive management of cash, budget, schedule and project scope to ensure adherence to project goals and completion to the client's satisfaction. Set priorities, obtain commitments, and engage required resources through collaboration with Group Directors, Department Managers and/or Section Managers to staff projects according to the project Work Plan. Collaborate with office and division leadership in solving challenges and ensuring business objectives are met. Supervise and mentor the team to achieve overall project objectives. Where appropriate, oversee the project's Project Manager(s) and manage project staffing, recruitment, hiring, development, retention and succession. Lead pursuits of mega projects and/or be actively involved as part of the pursuit team for super mega projects. Partner with Client Service Leaders to develop long‑term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA). Work with the pursuit team and marketing resources to prepare appropriate proposal and presentation materials. Lead interview and proposal presentations to the client as well as general presentations within the industry. Perform other duties as assigned. What You'll Need Bachelor’s degree in a relevant field and 12 years of relevant experience including 4 years experience successfully managing and delivering mega and/or super mega projects. What We Prefer DelDOT Experience Master’s degree 20 years relevant experience Professional Engineer (PE) certification Project Management Professional (PMP) Visa sponsorship is available for this position. Locations: Allentown, PA (Lehigh Valley), Harrisburg, PA, King of Prussia, PA (Norristown), Philadelphia, PA (Pennsylvania), Pittsburgh, PA, Wilmington, DE Equal Employment Opportunity & Disability Accessibility Statement HNTB provides a fair and equal employment opportunity for all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, genetic information, citizenship status, or other status protected by law. The HNTB Companies ensure nondiscrimination in all programs and activities in accordance with Title VII of the Civil Rights Act of 1964. Any applicant with limited English proficiency or a qualifying physical or mental disability who believes they require a reasonable accommodation for any part of the application or hiring process should contact View email address on click.appcast.io or call View phone number on click.appcast.io for assistance. HNTB will make determinations on requests for accommodations on a case‑by‑case basis. Hearing and speech impaired individuals who seek assistance or accommodation in applying for a position via TTY may dial 711 in the United States. Instruct the TTY operator to call View phone number on click.appcast.io and select option 5 for TTY service. Please indicate to the HNTB agent that you are a candidate seeking assistance in the job application process. Please note that The HNTB Companies will not accept any resume submitted via this email address. To properly submit your application to the HNTB Companies, and to ensure that our recruiters have immediate access to your resume/CV, please search our open positions online, and apply directly through our careers website. #J-18808-Ljbffr