Sales Lead

Sales Lead

We are hiring a high-energy, results-driven Sales Lead to drive sales performance, coach and develop sales associates, and deliver an outstanding customer experience. Success in this position requires a proactive approach to customer engagement, consistently connecting with customers who are not actively shopping for wireless and turning those interactions into sales opportunities. Our top performers thrive on competition, accountability, exceeding goals, and are motivated by uncapped earning potential and fast-track growth opportunities.

What You'll Do:

• Meet and exceed personal sales goals and KPIs
• Train, coach, and mentor new and existing sales associates
• Deliver onboarding, role-plays, and ongoing on-the-job development
• Conduct one-on-one coaching sessions
• Resolve escalated customer issues while following carrier and program guidelines
• Independently manage shift responsibilities and make floor-level decisions
• Travel between store locations if required

What We're Looking For:

• Self-motivated, goal-oriented sales professional
• Strong communication and interpersonal skills
• Positive, energetic leader who motivates others
• Reliable, punctual, and accountable
• Quick learner who masters products and systems
• Comfortable with flexible retail schedules, including evenings and weekends
• Able to work independently and take initiative

Preferred Experience:

• Wireless retail experience
• Proven retail or B2C sales success
• Experience in training, coaching, or leading a small team

Additional Requirements:

• Ability to stand or walk for extended periods and lift up to 20 lbs.
• Valid driver's license and reliable transportation.
• Willingness to travel within the district as needed
• Background check, where applicable
• Must be 18 years or older

Equal Opportunity Employer Acosta Group is an Equal Opportunity Employer (Disabled, Veteran). In accordance with applicable Fair Chance laws, qualified applicants with arrest and conviction records may be considered. E-Verify Employer.