Commercial Product Operations Analyst (Multiple Positions)
TikTok
Commercial Product Operations Analyst (Multiple Positions)
Location: San Jose
Employment Type: Regular
Job Code: A248161A
Responsibilities
Own and optimize the long-term evolution of governance and user experience operational workflows to safeguard sustainable business health.
Identify issues and growth opportunities by formulating and applying optimization methods, including researching methods, data modeling and analysis, user feedback review, and stakeholder input review, leveraging tools such as Tableau and SQL to drive continuous metric improvement.
Lead governance and user experience initiatives for e-commerce advertising products, including understanding current policies/regulatory environment and managing end-to-end review and risk-control solutions to ensure effective business integrity and regulatory risk mitigation.
Collaborate with product, engineering, policy, operations, and data teams to build strong cross-functional partnerships and scalable collaboration processes.
Define and execute launch and go-to-market strategies for product implementation and adoption.
Draft product requirement documents (PRDs) and partner with engineering to deliver policy and regulation compliant, data-driven solutions.
Qualifications
Must have a Master's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Systems, Analytics (any), Marketing, Communications, Public Policy, or a related field, and 1 year of related work experience; OR a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Systems, Analytics (any), Marketing, Communications, Public Policy, or a related field, and 3 years of related work experience. Of the required experience, must have 1 year of experience in each of the following: Conducting strategic analysis on industry trends, customers, and competitors and developing methodologies to analyze target market; Designing and executing multi-stage go-to-market and product testing strategies, including A/B testing to validate product-market fit; Designing and conducting user testing, surveys, and interviews and applying quantitative and qualitative data analysis to generate actionable insight to influence product roadmaps; Building dashboards and reports to gather and process large quantities of data; and Collaborating with cross-functional stakeholders to drive product implementation.
Travel Requirement: Domestic and international travel required up to 25%.
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