Host/Hostess

Job Description

Job Description

JOB SUMMARY:
Receives and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive, and efficient service in the dining room. 

ESSENTIAL RESPONSIBILITIES:

•    Welcomes each guest with a smile and friendly greeting and escorts guests to their assigned table. 
•    Controls the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures. 
•    Assigns opening and/or closing side duties. Supervises side work and ensure completed lists of set ups of all stations before departure of service staff. 
•    Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests. 
•    Remains knowledgeable of all menu items, prices and general service procedures. 
•    Responsible for standards of appearance and cleanliness in all service areas. 
•    Remains visible on the dining room floor, and is easily accessible to guests, staff and management. 
•    Checks all tables daily, before service to ensure proper settings. 
•    Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc. 
•    Communicates guest requests and concerns to the department manager. 
•    Incorporates safe work practices in job performance. 
•    Regular and reliable attendance. 
•    All other duties as assigned.

WORK ENVIRONMENT: 
•    Continuous repetitive motions. 
•    Work in hot, humid, and noisy environments.
•    Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

REQUIRED QUALIFICAITONS :
•    Experience in the food and beverage industry is preferred.
•    Professional, displaying strong work ethics and working effectively as part of a team.
•    Must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary. 
•    Ability to fulfill assigned tasks quickly and efficiently.
•    Calm, professional demeanor.

IMPORTANT : By submitting your resume online, you hereby authorize St Ives Country Club to contact, obtain, and verify the accuracy of the information contained in your application from all current and/or previous employers, references, and educational institutions.  You also herby release from liability St Ives and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information.

You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of your application or immediate termination of employment if you are employed by St Ives whenever the misrepresentation or material omission is discovered.  

 

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