Practice Manager, South City Primary Care

Find your calling at Mercy!The Practice Manager has a key role in overseeing daily operations, managing caregivers, optimizing workflow efficiency and quality, and ensuring exceptional patient care delivery. This position contributes to the success and growth of the practice while fostering a positive work environment.Position Details:Practice ManagerMercy Clinic Primary Care - 65+ PrimeOpportunities at: Lemay Ferry and South City OfficesFull Time, ExemptKey ResponsibilitiesLead clinic staff to deliver a high-quality patient experience and outcomesHire, train, schedule, and manage staff performance and engagementSupport providers through effective communication and coordination of careOversee daily operations, staffing, and patient accessEnsure compliance with operational standards, policies, and EHR useManage practice performance, including financials, work queues, and key metricsDrive patient experience, quality improvement, and growth initiativesOther duties as assignedQualificationsEducation: High school Diploma or equivalentExperience: 1 year experience in supervisory role in physician clinic settingSkills, Knowledge Abilities:Leadership: Ability to inspire and motivate caregivers to achieve practice goals. Problem-solving: Capacity to identify issues and implement effective solutions. Communication: Clear and concise verbal and written communication skills. Teamwork: Ability to collaborate with physicians, caregivers, and other stakeholders. Time Management: Efficiently prioritize tasks and manage competing priorities. Adaptability: Flexibility to adjust to changing priorities and environments.Preferred Qualifications:Education: Bachelors degreeWhy Mercy?From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.