Hotel Front Desk Night Auditor
Staybridge Suites - Williamsville, NY
Job Description
Job Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation:
17.00 - 19 hourly
Responsibilities:- Provide exceptional service to all hotel guests during their stay
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Outstanding communication skills and excellent customer service skills are required
- Overnight shift; requires flexible hours
- Some college is preferred but a high school diploma or equivalent is required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Newly opened as of July 03, 2025, we ensure we deliver an excellent experience to every guest.
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