Deputy Court Clerk - Counter Support #1775 - Child Support - Juvenile Court Clerk

Job Title

Under limited supervision, provides administrative support to the Hamilton County Juvenile Court in the management of court records and electronic client case files, including assisting parties, attorneys, various local and state agencies, and magistrates with the administration and resolution of client legal matters.

Tasks

Performs independent legal support services for users of the Juvenile Court. Ensures procedural accuracy in the receipt of legal pleadings and assists pro se parties and attorneys as necessary and determines the appropriate filing fee for pleadings. Creates and maintains records in the fully digitized case file data management system and digital images to ensure accuracy of the legal record in database format. Schedules cases for hearing on electronic court calendar, issues necessary legal process, and updates rule docket recording system accordingly.

Answers complex questions and assists users in person, in writing, and telephonically. Conducts research into the legal record and within associated sources, including other database systems, to provide requested information and documentation. Works closely with other state and local agencies to coordinate services and assist users of the court with their proceedings. Imports data sent electronically from other entities into the database as necessary and manages database updates.

Provides bookkeeping functions for the office, including receipting and dispersing funds paid into court for filing fees, court costs, and maintains the accounting database for payment records. Reconciles financial records and compiles monthly reimbursement requests for billing to the State. Sends payment requests on unpaid accounts and monitors payment history.

Performs other duties as assigned.

Knowledge, Skills, Abilities, and Other Characteristics

Knowledge of applicable State of Tennessee statutes, rules, administrative orders, local policies and procedures, and Federal rules and regulations.

Knowledge of legal terminology and the forms and documents used in legal administrative work.

Knowledge of legal procedures and practices involved in processing and filing a variety of legal documents.

Knowledge of standard legal references and their contents.

Strong understanding of modern office procedures, methods, and computer equipment, including database management and document scanning.

Knowledge of the principles and practices of record keeping, bookkeeping, case-flow management, and office operations.

Knowledge of laws relating to juveniles and child support.

Knowledge of and experience in Microsoft Office software, including Word, Excel, Outlook, etc.

Skill communicating in both oral and written form.

Skill in establishing and maintaining effective working relationships.

Ability to work independently.

Minimum Qualifications

A Bachelor's Degree in Social Work, Criminal Justice, or a related field and a valid driver's license. Must type a minimum of at least forty (40) words per minute. A typing test may be required.

OR

An Associate's Degree in Social Work, Criminal Justice, or a related field and two (2) years of direct work experience in case management, as a paralegal, as a legal secretary, or in a related field. Must possess a valid driver's license. Must type a minimum of at least forty (40) words per minute. A typing test may be required.

OR

The equivalent of a high school diploma and four (4) years of direct work experience in case management, as a paralegal, as a legal secretary, or in a related field. Must possess a valid driver's license. Must type a minimum of at least forty (40) words per minute. A typing test may be required.

ADDITIONAL REQUIREMENTS :

Must be available to work overtime as required.

Must be able to qualify to serve as a Notary Public.

Prior to operating a County-owned vehicle, all employees are required to complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) provided at the department level.

PREFERRED QUALIFICATIONS

Fluency in English, Spanish, and/or another language is preferred.

Work experience and/or familiarity with AI is preferred.

PHYSICAL REQUIREMENTS :

Work requires limited physical effort and primarily involves extended sitting, intermittent standing, intermittent walking, and extensive typing/computer keyboarding. This position requires occasional lifting and carrying of up to fifteen (15) pounds.

ADDITIONAL INFORMATION :

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.

All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance.

All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.

AN EQUAL OPPORTUNITY EMPLOYER Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County's Equal Employment Opportunity (EEO) Office home page.