Licensed Portfolio Multi-Property Manager (CAM)

Licensed Portfolio Multi-Property Manager (CAM)

The portfolio Multi-property Licensed Community Association Manager (CAM) responsible for providing onsite leadership and operational oversight for two luxury condominium communities in the Miami Beach area. This portfolio role requires a highly organized, service-oriented professional with the ability to effectively balance day-to-day operations, financial management, and resident relations across multiple properties. The portfolio Multi-property Licensed Community Association Manager (CAM) Demonstrates strong leadership, attention to detail, and a proactive approach to community management, ensuring both properties maintain high standards of service, compliance, and resident satisfaction. The portfolio Multi-property Licensed Community Association Manager (CAM) operates within a structured onsite presence model, working five (5) day shifts per week (3 hours per day), and rotating between communities. This hands-on approach enhances visibility, strengthens resident engagement, and supports seamless operational execution.

Community & Board Management

• Serve as the primary liaison between the Boards of Directors, residents, developer, and FAM
• Lead Board meetings, prepare agendas, and deliver comprehensive management reports
• Provide strategic recommendations on operations, capital planning, and risk mitigation
• Ensure compliance with governing documents, Florida Statutes, and association policies

Operational Oversight

• Work closely with the developer to deliver on the vision and customer service standards
• Supervise onsite staff including front desk, maintenance, and janitorial teams
• Establish and enforce service standards aligned with luxury condominium expectations
• Conduct regular property inspections and ensure preventative maintenance programs are executed
• Maintain detailed operational logs, equipment records, and compliance documentation
• Develop and maintain a working knowledge of Jewish Sabbath (Shabbat) and religious holiday observances as they relate to high-rise residential operations.
• Coordinate building operations to support observant residents, including:
• Elevator programming (e.g., Shabbat mode where applicable)
• Access control accommodations
• Lighting and common area adjustments as required.
• Proactively schedule vendor work and non-essential building activities to avoid conflicts with Sabbath and major religious observances.
• Serve as a liaison between the Board, residents, and building staff to ensure respectful and compliant implementation of religious accommodations.
• Ensure front desk, maintenance, and vendor teams are properly trained on protocols and expectations during observance periods.

Vendor & Project Management

• Schedule vendors to coincide with onsite management days for maximum oversight
• Bid, negotiate, and manage service contracts
• Ensure all vendors meet insurance and licensing requirements
• Oversee capital improvement projects and track progress, timelines, and budgets

Financial Management

• Prepare and manage annual budgets for both associations
• Review monthly financials, variances, and cash flow
• Monitor delinquencies and coordinate collection strategies
• Maintain strong financial controls and reporting accuracy

Administrative & Compliance

• Maintain organized and complete association records
• Process violations, architectural applications, leases, and sales approvals
• Ensure timely communication with residents and Board members
• Manage association communications (notices, newsletters, digital platforms)

Resident Experience

• Deliver a high-touch, hospitality-driven resident experience
• Manage escalations and resolve issues professionally and efficiently
• Oversee move-ins, orientations, and compliance with building rules

Core Competencies

• Leadership & Team Management
• Financial Acumen & Budgeting
• Vendor Negotiation & Contract Management
• Customer Service Excellence (Luxury Residential Focus)
• Operational Execution & Attention to Detail
• Communication & Board Relations
• Problem Solving & Decision Making

Qualifications

• Active Florida CAM License (Required)
• Minimum 2 + years of onsite condominium management experience (South Florida preferred)
• Experience managing luxury high-rise residential communities strongly preferred
• Experience managing communities with religious or culturally specific operational requirements (e.g., Shabbat observance in residential buildings) preferred
• Proven experience supervising onsite staff and vendors
• Strong working knowledge of:
• Florida Condominium & HOA regulations
• Financial reporting and budgeting
• Property operations and maintenance systems
• Proficiency in Microsoft Office and property management software
• Bilingual (English/Spanish) preferred

Work Environment & Physical Requirements

• Combination of office, front desk, and active property walkthroughs
• Regular standing, walking, and stair navigation required
• Hands-on presence across both properties is essential to success in this role

Compensation

• Salary Range: $80,000 – $95,000 (commensurate with experience)
• Full-time, exempt position

Folio Association Management Culture

Team members are expected to embody FAM's service-driven culture, emphasizing:

• Professionalism and accountability
• Responsiveness and attention to detail
• Respectful, transparent communication
• A proactive, solutions-oriented mindset

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.