Quality Assurance Analyst - Customer Experience Champion
Hard Rock Digital
Hard Rock Digital is seeking a Quality Assurance Analyst to join our Customer Operations team. You will monitor and evaluate player and internal interactions, scoring each interaction and delivering constructive feedback to management to improve service quality, tone, engagement, and compliance. You will review a set number of interactions daily, provide actionable coaching, and help drive policy enhancements and performance improvements across the team. #J-18808-Ljbffr Hard Rock Digital
Vacancy posted 2 days ago
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