IT Technician

Position Overview The Kansas Geological Survey (KGS) is a research and service division of the University of Kansas that investigates and provides information about the state's geologic and groundwater resources. KGS scientists pursue research related to surface and subsurface geology, energy resources, groundwater, and environmental hazards. They develop innovative tools and techniques, monitor earthquakes and groundwater levels, investigate water-quality concerns, and map the state's surface geology. Their analyses, findings, and data are shared with the scientific community and general public through publications, online resources, and presentations. The KGS also houses thousands of oil and gas and water well records filed with the state over several decades as well as thousands of rock cores and cuttings brought to Earth's surface during oil and gas drilling. In support of its research and service mission, the KGS maintains a large, complex, and mission-critical computing and application environment. Under moderate supervision, this position assists in the design, implementation, operation, and ongoing management of key computing systems and IT infrastructure that support the KGS research and service mission. The position collaborates with the KGS IT management team and KU IT to ensure effective management of KGS technical resources. Targeted start date: August 24, 2026 (negotiable). We are unable to provide immigration sponsorship for this position. Candidates must be eligible to work in the U.S. Technologies We Use Server platforms: Linux, Windows Desktop platforms: Windows, OS X, Linux Virtualization: XCP-NG, VMware Storage platforms: NAS, OneDrive, Azure Cloud platforms: Azure, ArcGIS Online Web application environment: Apache, ColdFusion Office software: MS365 suite Graphic design: Adobe Creative Suite Collaboration software: Teams, Zoom Front-end: ColdFusion, JavaScript, jQuery, DataTables, Bootstrap Back-end: Oracle (SQL, PL/SQL), ArcGIS Enterprise Desktop development environments: Python, Java, C# Frameworks: ColdBox Dev-ops: GitLab, Jira Agentic coding: GitHub Copilot Testing automation: Playwright Research Software We Use GIS: ArcGIS Pro, ArcGIS Online, Global Mapper, QGIS Petroleum Modeling: Petrel, Petra, Geographix, Golden Software Seismic Data Processing: Earthworm Statistical Analysis: SPSS, SAS, & R Job Description System Implementation & Support (60%) Support the implementation, operation, and monitoring of systems, devices, and technologies that support KGS research and service mission. Recommend, configure, and deploy physical hardware systems and related components. Assist with the installation, configuration, and management of field telemetry devices, as needed. Provide end-user technical support for desktop systems, applications, peripherals, printers, authentication (SSO), and related services. Enterprise IT Management (20%) Assist in the configuration, monitoring, and maintenance of the Survey’s enterprise IT infrastructure, including on-premise servers and cloud-based resources. Coordinate with KGS Research Engineer to manage user groups, roles, and access controls within the KU IT security framework. Support the monitoring and maintenance of KGS web applications, services, and related technologies. Assist in administering data & system protection strategies, including backup and recovery processes for on-premise and cloud environments. Serve as a Technical Liaison (10%) Serve as a technical liaison among IT teams, researchers, and external collaborators. Assist in developing training resources and documentation regarding KGS systems. Maintain active engagement with KU IT, including awareness of centralized systems, initiatives, policies, and security frameworks; participate in relevant KU IT meetings (e.g., workstation technology). Other Duties as Assigned by Supervisor (10%) Perform tasks as directed by supervisor to support KGS research and IT needs. Position Requirements Ability to lift and move up to 30 pounds with or without accommodation. Required Qualifications High School Diploma/GED and four years of relevant professional experience or an Associate’s degree and two years of relevant professional experience or a Bachelor’s degree. Three years of experience in device setup, deployment, and management (e.g., desktops, laptops, tablets). Three years of experience working with identity and access tools like Microsoft Active Directory. Three years of experience working with imaging software and endpoint management tools (e.g., JAMF, MECM, SCCM, or similar). Three years of experience in troubleshooting and resolving technical issues related to hardware, software, network, or OS. Three years of experience in providing end-user support, including experience using ticketing systems like TeamDynamix, ServiceNow, or Jira. Strong communication skills, as illustrated by application materials. Preferred Qualifications One or more years of experience installing, configuring, and supporting server hardware and storage systems. One or more years of experience installing, configuring, and supporting Linux environments. One or more years of experience installing, configuring, and supporting system virtualization platforms (VMware, XCP-ng, or similar). One or more years of experience provisioning and managing cloud storage and computing resources (Azure, AWS, or Google Cloud). Technical certifications like Microsoft Azure Administrator (AZ-104), Microsoft Identity & Access Administrator Associate (SC-300), or similar. Starting salary is $62,000 to $65,000, depending on qualifications and experience. #J-18808-Ljbffr