Supervisor of Postal Services

Job Description

The Opportunity

Embry-Riddle Aeronautical University is seeking a Supervisor of Postal Services to oversee the daily operations of the Universitys Mail Center and ensure reliable efficient mail and shipping services for campus departments students and local affiliates. This role provides hands-on leadership staff and student supervision customer service and operational support while ensuring compliance with USPS regulations and University policies and procedures.

Key Responsibilities

• Oversee daily incoming and outgoing mail package and shipping operations for the University.

• Supervise train schedule coach and support Mail Center staff and student assistants.

• Coordinate USPS UPS FedEx and other shipping services including package processing and carrier pickups.

• Oversee USPS Contract Postal Unit (CPU) customer service including postage and supply sales and payment processing.

• Coordinate the pickup receiving sorting staging delivery forwarding and return of mail and packages.

• Oversee student mailboxes maintain related records and coordinate mail forwarding services.

• Provide campus courier coverage and coordinate delivery schedules across campus.

• Monitor postage funds shipping transactions invoices cross-charges and related departmental records.

• Track incoming and outgoing mail and package volumes for reporting and statistical purposes.

• Ensure compliance with USPS requirements University policies procedures and applicable regulations.

• Monitor the safe operation maintenance and proper use of Mail Center equipment and vehicles.

• Assist with departmental budgeting strategic planning purchasing and office supply needs.

• Provide customer assistance and resolve mail package and delivery-related questions or issues.

• Support the overall day-to-day operations of the Mail Center and serve as a backup liaison to the USPS.

About us

For over 100 years Embry-Riddle has been the worlds leading aviation and aerospace university educating more than 30000 students across residential campuses in Daytona Beach Florida and Prescott Arizona as well as through a global network of Worldwide locations and online programs. With more than 165000 alumni around the world our impact reaches every corner of the aerospace aviation defense and technology industries.

Today our faculty researchers and professional staff are advancing innovation across aviation space artificial intelligence cybersecurity autonomous systems and next-generation engineering. Working alongside industry leaders government agencies and innovators they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator researcher administrator technologist or industry professional your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery purpose and excellenceand help shape the future of aerospace.

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year including 3 days granted upon hire and 15 days accrued throughout the year. Youll also receive 9 paid holidays including the day after Thanksgiving and the week between Christmas Eve and New Years Day.

• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution with no vesting period.

• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Qualifications

Education

• High school diploma or GED required.

• Preferred areas of concentration include Shipping and Receiving Customer Service or Retail .

Required Experience

• 35 years of related experience in shipping receiving postal services mail/package processing customer service or a related field.

• Experience overseeing personnel and managing departmental funds.

• Experience with all phases of shipping operations.

Required License

• Valid drivers license with a clean driving record.

Required Skills Knowledge & Abilities

• Ability to effectively manage instruct train and oversee staff and student employees.

• Knowledge of U.S. Postal Service and shipping services requirements and safety regulations related to mail and package preparation and processing.

• Knowledge of mail and package processing equipment handling distribution and delivery techniques.

• Ability to provide effective customer service and resolve shipping mail and delivery-related issues.

• Ability to organize and prioritize multiple tasks in a fast-paced operational environment.

• Ability to follow and enforce policies procedures and applicable postal and shipping regulations.

To submit your application for this opportunity please visit the Embry-Riddle Career Site and search for requisition number R312062 . Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter

• Resume

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty staff and students are treated fairly and provided equal opportunities for employment advancement compensation training and other benefits of employment. Embry-Riddle makes employment decisions including hiring promotions compensation and other terms of employment based on individual merit qualifications and abilities. Embry-Riddle is strongly opposed to discrimination and harassment and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race color national origin sex disability veteran status predisposing genetic characteristics age religion or pregnancy status or any other status protected by federal state or local law in its employment educational programs admissions policies financial aid or other school-administered programs or activities. For further information please visit our website .

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact and should not reach out to hiring managers or staff.

Required Experience:

Manager